Anna Grace HOLLOWAY
SIOUX FALLS,SD
Summary
Dynamic professional with extensive experience in catering coordination, specializing in team training and shift management. Recognized for enhancing service and customer satisfaction through strong leadership. Possesses a strong work ethic, adaptability, and excellent interpersonal skills. Proficient in multitasking and time management, dedicated to providing exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Catering Coordinator
Chick-fil-A
Sioux Falls, SD
03.2024 - Current
- Manage Inventory
- Accounting Daily Profits
- Leading shifts through executed scheduling, logistics, and follow-ups with staff.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Resolved any customer complaints in a professional manner.
- Catering Events
- Assisted in marketing efforts to promote catering services within the community.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Shift Leader
Chick-fil-A
Sioux Falls, South Dakota
09.2022 - 03.2024
- Supervised team members during peak service hours to ensure efficient operations.
- Trained new employees on customer service standards and food safety protocols.
Team Leader
Chick-fil-A
Sioux Falls, South Dakota
03.2022 - 09.2022
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members to optimize group productivity.
Team Member
Chick-fil-A
Sioux Falls, South Dakota
08.2021 - 05.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
Education
High School Diploma -
Abeka Christian Academy
Pensacola , FL 08.2008 - 01/2021
Dental Assistant
Penn Foster
Chandler, AZ 06.2025 - 10.2025
Skills
- Exceptional Customer Service
- Team Training & Development
- Inventory & Vendor Management
- Cash Handling & Accounting
- Personal & Professional Development
- Staff training
- Communication skills
- Flexibility
- Conflict resolution
- Attention to detail
- Catering sales
- Catering management
Additional Information
Although Chick-fil-A is my first public employment, my background has taught me to be self-motivated, highly organized and detail oriented. I am seeking a fit that will allow me to advance and grow in a stable environment for my future. When I am not working, I enjoy the outdoors, traveling, and playing the piano. I am excited to start the next chapter of life and grow within your organization.
References
- Brielle Hardy, (918) 306-9836
- Deb Herold, (605) 366-8267
- Joyce Hill, (706) 881-5075
Timeline
Dental Assistant
Penn Foster
06.2025 - 10.2025
Catering Coordinator
Chick-fil-A
03.2024 - Current
Shift Leader
Chick-fil-A
09.2022 - 03.2024
Team Leader
Chick-fil-A
03.2022 - 09.2022
Team Member
Chick-fil-A
08.2021 - 05.2022
High School Diploma -
Abeka Christian Academy
08.2008 - 01/2021