Jesse Dusik
St. Petersburg,Florida
Summary
Results-oriented and detail-driven professional seeking a banking position, bringing a strong foundation in financial transactions, cash handling, and customer service. Proven ability to provide accurate and efficient processing of transactions while maintaining a high level of integrity and confidentiality. Possess excellent communication skills and a commitment to delivering exceptional customer service. Adept at multitasking and adapting to fast-paced environments. Eager to contribute my financial acumen and interpersonal skills to enhance the efficiency and service quality of your banking institution.
Overview
11
11
years of professional experience
Work History
Catering Coordinator
Potbelly Sandwich Shop
- Send 'thank you' notes and daily call backs/call a heads on all catering orders, Coordinates associates to assist in backline duties, Respond quickly to Customer Catering quotes via email, Manage house accounts, and all payments for orders
Real estate Agent
Keller Williams Realty
01.2023 - Current
- Calling Lead generated clients, Building connection with every potential clients, Staying Motivated and on task, Attention to detail and organization skills, Working under high pressure situations, Scheduling multiple events and executing it seamlessly
Server/Waiter
Tiki Docks Skyway Bar+Grill
08.2022 - Current
- Work in a fast pace environments, Show excellent customer service, Up sell customers on food and drinks, Make sure food and drinks are coming out to company standard, Get side work done in timely manner
Server/Waiter
Blue Sushi Sake Grill
05.2021 - 06.2022
- Display great customer service skill, Work as a team to give the best experience, Communicate with customers to make them feel appreciated, Take orders and be able to talk about the menu, Clean where needed, Process payments and count drawers, Paying attention to detail and multi tasking
Package Delivery Driver
UPS
10.2018 - 05.2021
- Getting packages delivered on time and efficiently, Following the company safety guidelines, Making sure logs are accurate and information is correct, Finding alternative solutions, Communicating with customers to give the best service, Working as a team to help other drives get routes done, Securely delivering high value items to customers
Package Handler (Part-Time)
UPS
08.2018 - 10.2018
- Loading multiple trucks at a time, Attention to detail, Making sure packages are loaded neatly and correctly, Working at a fast pace, Following company safety guidelines
Shift Lead
Potbelly Sandwich Shop
06.2015 - 07.2018
- Assist manager in hiring process, Manage and organize the line and delegate duties to associates, Control food costs, labor, waste, and cash on the shift, Resolve customer complaints and issues
Certified Trainer
Potbelly Sandwich Shop
02.2014 - 06.2015
- Train new and existing employees on Potbelly's high standards of customer service, product quality and consistency, and store cleanliness, Demonstrate leadership
Associate
Potbelly Sandwich Shop
10.2012 - 02.2014
- Demonstrate and reinforce Potbelly's Behaviors and values, Comply with security and safety standards, Start friendly conversation with customers in line, Ability to discuss potbelly history with others, Reaching high standards of customer service
Education
College of Dupage
Glen Ellyn, ILGlenbard West High School
Glen Ellyn, IL01.2014
Skills
- Results-oriented and detail-driven professional with a proven track record in financial transactions, cash handling, and customer service
- Possess strong numerical proficiency and attention to detail, ensuring accuracy in transaction processing
- Well-versed in utilizing software and technology to facilitate efficient operations
- Excellent communication skills, fostering positive interactions with customers and colleagues
- Proficient in maintaining confidentiality and upholding ethical standards in financial transactions
- Demonstrated ability to adapt to fast-paced environments, multitask effectively, and resolve customer inquiries promptly
- Strong work ethic, and interpersonal skills to enhance the efficiency and service quality of your banking institution
Timeline
Real estate Agent
Keller Williams Realty
01.2023 - Current
Server/Waiter
Tiki Docks Skyway Bar+Grill
08.2022 - Current
Server/Waiter
Blue Sushi Sake Grill
05.2021 - 06.2022
Package Delivery Driver
UPS
10.2018 - 05.2021
Package Handler (Part-Time)
UPS
08.2018 - 10.2018
Shift Lead
Potbelly Sandwich Shop
06.2015 - 07.2018
Certified Trainer
Potbelly Sandwich Shop
02.2014 - 06.2015
Associate
Potbelly Sandwich Shop
10.2012 - 02.2014
Catering Coordinator
Potbelly Sandwich Shop
College of Dupage
Glenbard West High School