Thirstina Jenkin
Washington
Summary
Catering Admin/Sales with a warm, approachable demeanor and a proven ability to foster positive relationships. killed in conflict resolution, team building, and anticipating both employee and guest needs. A punctual, solutions-driven professional and adept multitasker with a history of serving as an essential member of the management team. Known for delivering effective strategies that generate immediate results and contribute to long-term organizational success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Catering Administrator / Sales Coordinator
Restaurant Associates
05.2024 - Current
- Manage end-to-end catering operations, from initial client inquiries to post-event follow-up, ensuring seamless execution of events ranging from small meetings to large-scale functions.
- Develop proposals, contracts, and event orders in alignment with client specifications and budget requirements.
- Coordinate with culinary, service, and logistics teams to meet timelines and maintain high quality standards.
- Drive sales growth through proactive outreach, upselling of services, and cultivation of repeat business from corporate and private clients.
- Maintain and update client databases, track sales performance, and prepare monthly revenue and pipeline reports.
- Ensure compliance with venue policies, including food and beverage regulations, while fostering positive client relationships.
- Maintained personnel records and updated internal databases to support document management.
Catering Company Owner
God's Garden, LLC
11.2021 - Current
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Managed all aspects of the business, including sales, marketing, and finances, resulting in consistent profitability and growth.
- Demonstrated exceptional organizational skills and diligence in all aspects of event planning and execution.
- Maintained an elevated level of professionalism and integrity in all business dealings.
Senior Assistant to Senior Banquet Manager
Restaurant Associates at the World Bank Group
02.2023 - 05.2024
- Assisted with the coordination of high-profile events for the World Bank Group, including banquets, conferences, and receptions.
- Implemented new processes and procedures to streamline event planning and execution, resulting in improved efficiency and customer satisfaction.
- Collaborated with the senior banquet manager to develop creative menu options and event themes, resulting in positive feedback from clients and guests.
Bakery Manager
Healthy Life Gourmet
06.2020 - 02.2023
- Consistently exceeded sales goals and achieved high customer satisfaction ratings.
- Trained and supervised a team of bakery staff, promoting a positive and productive work environment.
- Maintained inventory levels and ordered supplies in a timely and cost effective manner.
Prepper
Healthy Life Gourmet
04.2019 - 06.2020
- Maintained a clean and organized work station, ensuring optimal workflow and efficiency.
- Prepared fresh and healthy ingredients for the daily menu of a busy gourmet restaurant.
- Demonstrated excellent time management skills and adaptability in a fast-paced environment.
Education
HIGH SCHOOL DIPLOMA -
F.L. Schlagle High School
Kansas City, KS01.2015
Skills
- Exceptional Customer Service
- Complex Problem Solving
- Critical Thinking
- Poised under pressure
- Staff Management
- Invoice Management
- Interpersonal Communication
- Microsoft Office Suite
- Data Entry
- EMS
- Webex
- Teams
Timeline
Catering Administrator / Sales Coordinator
Restaurant Associates
05.2024 - Current
Senior Assistant to Senior Banquet Manager
Restaurant Associates at the World Bank Group
02.2023 - 05.2024
Catering Company Owner
God's Garden, LLC
11.2021 - Current
Bakery Manager
Healthy Life Gourmet
06.2020 - 02.2023
Prepper
Healthy Life Gourmet
04.2019 - 06.2020
HIGH SCHOOL DIPLOMA -
F.L. Schlagle High School