Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Paola Castro

Miami,FL

Summary

Ambitious Catering Manager with 12+ years of experience leading efficient and profitable service teams. Successful at meeting client needs while increasing revenue by driving sales. Committed to top-tier customer service and upholding professional, approachable attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Catering Sales Manager

Sagrado Cafe
02.2018 - 12.2018
  • Increased event bookings by developing and implementing effective catering sales strategies.
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
  • Coordinated seamless events by collaborating with cross-functional teams, including chefs, servers, and event planners.

Shift Leader

Sagrado Cafe
02.2018 - 12.2018
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.

Reservations Coordinator

Menin Hospitality
03.2015 - 01.2018
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Initiated process improvements that helped reduce response times for reservation confirmations and cancellations.

Server

Menin Hospitality
03.2015 - 01.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Catering Sales Manager

Maison Kayser
02.2013 - 01.2016

Server

Maison Kayser
02.2013 - 01.2016

Education

Associate of Arts - Culinary Arts

Miami Dade College
Miami, FL
05.2025

Skills

  • Food safety understanding
  • Event Coordination
  • Exceptional customer service
  • Strong Work Ethic
  • Hospitality service expertise
  • Guest Relations Management

Certification

  • CSEP - Certified Special Event Professional

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Native or Bilingual

Timeline

Catering Sales Manager

Sagrado Cafe
02.2018 - 12.2018

Shift Leader

Sagrado Cafe
02.2018 - 12.2018

Reservations Coordinator

Menin Hospitality
03.2015 - 01.2018

Server

Menin Hospitality
03.2015 - 01.2018

Catering Sales Manager

Maison Kayser
02.2013 - 01.2016

Server

Maison Kayser
02.2013 - 01.2016

Associate of Arts - Culinary Arts

Miami Dade College

Similar Profiles

CREATE PROFILE
Paola Castro