Landon Fox
Ames,IA
Summary
Dynamic Shift Manager at Family Foods with a strong focus on customer service and employee training. Expert in cash handling and decision-making, I resolved customer complaints effectively, enhancing overall shopping experiences. Committed to maintaining high standards, I successfully mentored new staff, fostering a reliable and efficient team environment.
Overview
1
1
year of professional experience
Work History
Shift Manager
Family Foods
Tipton, IA
08.2024 - 05.2025
- Maintained cleanliness and organization of work areas for optimal efficiency.
- Engaged with customers to enhance service experience and address inquiries.
- Resolved customer complaints promptly, promoting positive dining experiences.
- Trained and mentored new employees to maximize team performance.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
High School Diploma -
Tipton High School
Tipton05-2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Closing procedures
- Punctual and reliable
Languages
Spanish
Limited Working
Timeline
Shift Manager
Family Foods
08.2024 - 05.2025
High School Diploma -
Tipton High School