Landon Glenn
Credit Union Teller
Portage
Summary
I am currently pursuing a Business Administration associates degree at KVCC and then looking to transfer to WMU to complete a bachelor’s in finance. My targeted graduation date is Spring 2027. I have 4 years of experience in both customer service and finance, which has provided me with a solid foundation of skills and knowledge in those areas. I aim to begin my professional career immediately following graduation, promoting from my current part-time position to a full-time more advanced position and an internship. My ultimate career goal is to secure a corporate job as a financial advisor, where I can devote myself to providing advantages to my clients.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Teller
Advia Credit Union
11.2023 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Crew Trainer
Chick-fil-A
05.2023 - 11.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Crew Member
Chick-fil-A
05.2022 - 05.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Associate of Arts - Business Administration
Kalamazoo Valley Community College
Kalamazoo, MI 05.2001 -
High School Diploma -
Gull Lake High School
Kalamazoo, MI 05.2001 -
Skills
- Financial advising
- Customer relationship building
- Cash handling and management
- Exceptional customer service
- Goal-oriented focus
- Leadership experience
Certification
Excel Certification
Timeline
Teller
Advia Credit Union
11.2023 - Current
Crew Trainer
Chick-fil-A
05.2023 - 11.2023
Crew Member
Chick-fil-A
05.2022 - 05.2023
Associate of Arts - Business Administration
Kalamazoo Valley Community College
05.2001 -
High School Diploma -
Gull Lake High School
05.2001 -
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