Landon Haskins Bennett
Indianapolis,IN
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Leader
FEDEX EXPRESS INDIANAPOLIS NATIONAL HUB
INDIANAPOLIS, IN
01.2020 - Current
- Direct ground crew in loading, unloading and or staging aircraft cargo
- Established clear expectations for employees, providing guidance when needed.
- Pilot and Ramp Tower Communication
- Coordinated Deicing Operations with pilots and Ramp Tower
- Lead a team of deice personnel during Deicing Operations.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Experience working in multiple operations such as: outbounds, input, heavyweight, and ramp efforts
Rental Fleet Agent
toyota Of Terre Haute
Terre Haute, IN
01.2016 - 01.2020
- Created fleet, revenue, and business reports via spreadsheet.
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Created weekly reports on sales figures and provided analysis on trends within assigned area of responsibility.
- Developed customer relationships and ensured satisfaction with services.
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Analyzed market trends in order to identify potential areas for new business opportunities.
- Actively participated in developing strategies for improving customer relations.
Education
Bachelor of Science - Aviation Management
Indiana State University
Terre Haute, IN05-2020
Skills
- Leadership
- Time Management
- Ability to Work Under Pressure
- Good Judgement and Complex Decision Making
- Multitasking
- Active Listening
- Team motivation
- Coaching
- Complex Problem-Solving
- Goal Setting
- Overseeing Daily Activities
- Safety processes and procedures
- Teamwork and Collaboration
- Familiar with Various FedEx Systems
- Microsoft Office Proficient
- AIM Certified
Affiliations
- Alpha Eta Rho, Inc.
- American Association of Airport Executives
Accomplishments
- Employee of the Month
- 2018 Toyota Leadership Award recipient
Certification
- Qualifications on all airframes
- Push and Tow certified
- Yard Tractor
- Aircraft Marshalling
- Deice Pad Coordinator Certified
- Designated Examiner Certified
Timeline
Team Leader
FEDEX EXPRESS INDIANAPOLIS NATIONAL HUB
01.2020 - Current
Rental Fleet Agent
toyota Of Terre Haute
01.2016 - 01.2020
Bachelor of Science - Aviation Management
Indiana State University
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