Customer-focused operations support professional with strengths in communication, multitasking, and problem-solving. Skilled at handling customer inquiries, processing orders, and keeping daily operations organized and efficient.
Overview
2
2
years of professional experience
Work History
Operations Support
Florida & Texas Currency Exchange
Wichita, Kansas
08.2024 - 10.2026
Addressed customer inquiries via phone, email, and chat, enhancing customer satisfaction.
Processed orders, transfers, and shipping information within company systems.
Explained products, services, and procedures using clear company guidelines.
Developed engaging posts and captions for Instagram, Facebook, Tiktok, and Youtube Shorts, increasing brand visibility.
Collaborated with coworkers to facilitate smooth daily operations across departments. with coworkers to ensure smooth operations throughout the day.