Landon Hill III
Delran
Summary
Management professional with strong analytical and problem-solving skills, experienced in driving organizational efficiency. Demonstrated expertise in strategic planning, data analysis, and process improvement. Adept at fostering team collaboration and adapting to changing needs, resulting in reliable and impactful outcomes. Highly skilled in stakeholder engagement, project management, and performance metrics.
Overview
37
37
years of professional experience
Work History
Management Analyst
U.S. Department of Housing and Urban Development
08.2021 - Current
- Company Overview: This is a federal job
- Provides Human Resource administrative and management advice and assistance to managers, supervisors and employees
- Develops and implement Human Resource policies, programs and procedures for Single Family Housing personnel
- Develops, manages and/or coordinates Single Family programs
- Surveys, develops, analyzes and assesses the Homeownership Center's training needs
- Planning, leading, monitoring and reporting on special projects
- Conducts studies or reviews relevant to organizational goals and objectives
- Reports findings and makes written recommendations that are adopted by management
- Develops and implements procedures or systems for establishing operations or assessing the effectiveness of administrative controls that are designed to prevent waste, loss, misuse or misappropriation of assets or funds
- Serves as the functional expert and provides leadership and assistance as necessary to Field Office and Homeownership Center staff
- Identifies systemic problems which crosscut functional areas related to the areas of Single Family programs
- Serves as a member of other teams to develop appropriate solutions which often will be extended area wide to extremely complex issues and problems identified by either program evaluations or Field Office staff
- Identifying and developing goals and objectives for single-family housing programs
- Advises and makes recommendations on current or proposed single-family housing policies and procedures
- Responsible for responding to all correspondence, (Congressional, Public Inquiries, FOIAs, etc.) in a timely manner
- Administers Travel for the entire Housing Department
- This is a federal job
Program Analyst
U.S. Dept. of HUD
08.2015 - 01.2021
- Company Overview: This is a federal job
- Performs extensive and in-depth reviews of condominium construction sites looking for FHA funding
- Required to travel to various condominium locations to perform on-site reviews of the premises to ensure lenders and builders are in compliance of all of FHA standards, procedures, regulation requirements
- Recognizes facts and evidence and is able to assemble, correlate, and analyze information obtained in reviews and previous investigations
- Seeks out on-site management to conduct interviews
- Completes a HUD-4128 report and submit it for FHA rejection or approval
- Reviews Annexation requests to add phases to current condominium projects that are building more units and want FHA coverage for the additional units
- Ensures the new project submission contains everything required on the annexation checklist
- Responsible to approve or reject the submission in a timely manner
- Analyzes budget for Risk Assessment and Reserve Allocation in order to prevent waste, loss, misuse and misappropriation off assets or funds
- Reporting findings and making written recommendations that are adopted by management
- Reviews HUD-9991 to determine processing of request
- Utilizes Holds Tracking in SUA requests
- Communicates with various lenders
- Monitors and reports on the SUA log
- Reports findings and makes recommendations that are adopted by management
- Assigns Case Numbers through FHAC
- Completes daily assigned Flip Waivers for approval or rejection by reviewing the appraisal and any amendments, as well as the HUD-1
- Keeps a daily log of all assigned Flips
- Responsible for all delinquent case binders selected through the LRS system
- Must contact lenders to track down the status of requested binders for underwriter review
- I am the primary for 2 days a week, and the backup other days to distribute LRS binders for review to the selected staff
- Electronic and Hard Copy Binder inquiries from various lenders
- Assists in the formulation of solutions and takes a role in implementing necessary strategies
- Works as a member of a team to assist in the resolution of and identification of issues
- Research in FHA Connection all of the Ebinders awaiting endorsement
- Maintains a daily Excel Ebinder Report of the assigned Ebinders to staff
- Assigns all Ebinders to staff for endorsement
- Maintains and analyzes Quality Control log for performance of the contractors
- Impacts the financial budget for staff on the contract
- Maintains requirements for the COR certification
- Serves as a liaison between the Processing and Underwriting Division and the Technical Branch
- A member of the small Emergency Team in case of shutdowns
- This is a federal job
Program Assistant
U.S. Department Of HUD - Processing and Underwriting Division
07.2008 - 08.2014
- Company Overview: This is a federal job
- Work directly under the Process and Underwriting Technical Branch Chief
- Worked with the Branch Chief and GTR to improve the effectiveness and efficiency of the Condominium Processing team
- Prepares Reports, tracks investigative files and ensures the PUD Director is kept informed
- Developed and implemented a tracking system relating to the Targeted Secondary Review process
- Assigned case files to staff which supported the organization operations over this critical function
- I am the sole liaison between the Philadelphia Home Ownership Centers and the other three HOC's
- My duties include processing, receiving, and distributing condominium project loans files for review are placed on the FHA Condominium Approval List which average approximately 250 a month
- Reconciles contents of shipment with Excel spreadsheet provided by Home Ownership Centers
- Verifies request of initial or recertification with information in FHA Connection
- Voluntarily and independently includes Resubmissions to the Excel Condominium project log which resulted in a more accurate count and tracking of the files coming to Philadelphia
- Analyze quality control checks for FHA loans by personally reviewing the loan files to ensure that all of the proper paperwork is in the file before expediting it to the underwriters
- Recall FHA loan files and condominium project files from the Record Center upon request from industry partners
- Respond to telephone inquiries from the public as well as industry partners regarding FHA loan and condominium approval status
- Maintain logs in Excel and Word for work assigned and distributed to HUD staff
- Team lead for the Problem Cases which are loans that have issues preventing endorsement
- These reviews must be expedited and forwarded to the underwriters
- Proficient in technical duties such as case number changes, case number reinstatements, and address changes for various loans
- This is a federal job
Customer Service Specialist
U.S. Department Of HUD - Field Policy Management
02.2000 - 07.2008
- Company Overview: This is a federal job
- Works directly under the Field Office Director
- Web Manager for the Camden Field Office consisting of answering specific emails for the office, and ensuring all contact information is correct and current
- Correspond to all web and letter inquiries in a timely fashion
- Administered a daily manual accounting of Time and Attendance records for the HUD staff
- I process this program with discretion, as sensitive issues arise, leave without pay or absent without pay
- The bi-weekly accounting of the data is calculated in the PCTare/StarWeb software from the U.S
- Department of Agriculture, National Finance Center
- When the calculations are not in sync, I perform audits to resolve the situation
- Respond to personal and telephone inquiries with the public regarding HUD’s various Programs
- Maintain an accurate inventory of office supplies and equipment for the Camden Field office
- Attended varied housing events sponsored by HUD to assist the public
- Communicates and meets with PHA residents and public/private nonprofit partners
- Assisted in the development of nationwide policies
- Provides direct advice and assistance to housing authority residents
- This is a federal job
Material Storage Specialist
United States Air Force
04.1988 - 04.1992
- Veteran of the Gulf War
- Managed the shipping, receiving, and took inventory of aircraft parts totaling over five million dollars
- Maintain inventory through a computer database, which held current stock of aircraft parts and ordering list
- Supervise airmen in the areas of shipping and receiving, stocking, and the overall running of the operations
Education
High School Diploma -
Rowan College At Burlington County
Pemberton, NJSkills
- Organizational development
- Data collection
- Risk assessment
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Active listening
- Adaptability and flexibility
- Organizational management
- Operations management
- Project management
Accomplishments
- Graduated from the prestigious Management Development Program by completing a year long program designed through training development to the managerial and leadership level. Out of 500 applicants, only 25 are selected every year.
- Collaborated with a team of 3 in the development of Philadelphia's Single Family SharePoint site that the entire department utilizes.
Timeline
Management Analyst
U.S. Department of Housing and Urban Development
08.2021 - Current
Program Analyst
U.S. Dept. of HUD
08.2015 - 01.2021
Program Assistant
U.S. Department Of HUD - Processing and Underwriting Division
07.2008 - 08.2014
Customer Service Specialist
U.S. Department Of HUD - Field Policy Management
02.2000 - 07.2008
Material Storage Specialist
United States Air Force
04.1988 - 04.1992
High School Diploma -
Rowan College At Burlington County
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