Dynamic professional with extensive experience at the U.S. Department of Housing and Urban Development, excelling in project management and community outreach. Proven ability to enhance operational efficiency and foster collaboration among stakeholders. Skilled in data entry and multitasking, successfully managing multiple projects while delivering exceptional administrative support.
Overview
2025
2025
years of professional experience
Work History
Program Assistant
U.S. Department of Housing and Urban Development
Coordinated logistics for meetings, ensuring accurate information distribution among stakeholders.
Managed data entry and maintained databases for program tracking and reporting purposes.
Supported grant application processes by compiling necessary documentation and research materials.
Collaborated with team members to streamline administrative procedures, enhancing operational efficiency.
Responded to inquiries from the public regarding housing resources and program eligibility requirements.
Assisted with planning and coordinating day-to-day and special program activities.
Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
Prepared clearly written and formatted documents and reports.
Managed both digital and physical filing systems and retrieved documents as required.
Clerk/Typist
U.S. Department of Housing and Urban Development
Processed and typed correspondence, ensuring clarity and adherence to departmental standards.
Managed filing system, organizing documents for easy retrieval and compliance with federal regulations.
Assisted in data entry tasks, maintaining accuracy in housing program records and databases.
Coordinated schedules for meetings, preparing agendas and materials for staff discussions.
Implemented improvements in document management processes, enhancing efficiency of clerical operations.
Communicated effectively with internal and external stakeholders, fostering collaboration across departments.
Trained new staff on office procedures and software tools, promoting a cohesive work environment.
Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
Branch Chief
U.S. Department of Housing and Urban Development
01.2017 - 12.2024
Managed daily operations of branch, ensuring compliance with HUD regulations and policies.
Developed and implemented strategies to improve service delivery and operational efficiency.
Oversaw various housing programs, optimizing resource utilization.
Coordinated interdepartmental communications to facilitate project management and information sharing.
Supervisory Project Manager
U.S. Department of Housing and Urban Development
12.2011 - 12.2016
Coordinated project timelines and deliverables to ensure alignment with departmental goals.
Facilitated communication between stakeholders to enhance collaboration on housing initiatives.
Analyzed project risks and developed mitigation strategies to minimize impact on objectives.
Prepared detailed reports outlining project status, challenges, and recommendations for improvement.
Implemented process improvements that increased efficiency in project execution and documentation.
Monitored compliance with federal regulations across various housing projects to ensure adherence to policies.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Project Manager
U.S. Department of Housing and Urban Development
02.1999 - 11.2012
Managed project timelines, ensuring adherence to deadlines and compliance with federal regulations.
Developed comprehensive project plans, outlining goals, objectives, and resource allocation for housing programs.
Facilitated stakeholder meetings to gather input and drive consensus on project direction and priorities.
Implemented tracking systems to monitor project progress and identify potential risks or delays early.
Conducted research on best practices in housing policies to inform project strategies and decision-making processes.
Prepared detailed reports for senior management, summarizing project status and highlighting key milestones achieved.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Equal Opportunity Specialist at U.S. Department of Housing and Urban DevelopmentEqual Opportunity Specialist at U.S. Department of Housing and Urban Development