Summary
Overview
Work History
Education
Skills
Timeline
Generic

Landon Johnson

1602 Cardinal St,TX

Summary

Energetic and positive individual with excellent interpersonal and communication skills. Understands importance of customer satisfaction and adept at handling inquiries and resolving issues efficiently. Focused on creating welcoming atmosphere to enhance guest experiences and foster loyalty.

Overview

2
2
years of professional experience

Work History

Guest Service Associate

Target
04.2023 - Current
  • Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and welcoming lobby area to create a positive first impression for guests.

Education

No Degree -

Stephen F. Austin State University
Nacogdoches, TX
05-2028

High School Diploma -

Trinity High School
Euless, TX
05-2023

Skills

  • Patience and composure
  • Greeting and directing
  • Housekeeping coordination
  • Complaint handling
  • Analytical problem-solving
  • Cash handling experience

Timeline

Guest Service Associate

Target
04.2023 - Current

No Degree -

Stephen F. Austin State University

High School Diploma -

Trinity High School

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