Landon Kirk
Statesboro
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
IT STUDENT WORKER - FIELD TECH
Georgia Southern University
01.2025 - Current
- Installed and configured software and hardware.
- Diagnosed and troubleshot hardware, software and network issues.
- Responded to customer inquiries and provided technical assistance over email and in person.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Provide technical support and troubleshooting for university IT infrastructure, implement hardware solutions, and maintain system documentation
- Partner with IT team to resolve campus-wide technical issues, manage service tickets, and enhance user experience across departments
TOUR GUIDE SUPERVISOR
Ruby Falls LLC
04.2022 - 08.2024
- Cultivated positive guest experiences through personalized interactions and tailored presentations for diverse audiences.
- Ensured safety and compliance by monitoring participants and enforcing guidelines.
- Trained and mentored new hires in tour leadership, storytelling, and customer service.
- Adapted tours for inclusivity, accommodating various physical abilities and interests.
- Guided groups of up to 50 people, overseeing daily operations and improving efficiency.
Education
Computer Science
Georgia Southern University
Statesboro, GA05.2028
Highschool Diploma - undefined
Ridgeland Highschool
Rossville, GA05.2024
Skills
- IT troubleshooting
- Infrastructure management
- Reports
- User support
- Training and mentoring
- Public Speaking and Presentation Skills
Timeline
IT STUDENT WORKER - FIELD TECH
Georgia Southern University
01.2025 - Current
TOUR GUIDE SUPERVISOR
Ruby Falls LLC
04.2022 - 08.2024
Highschool Diploma - undefined
Ridgeland Highschool
Computer Science
Georgia Southern University
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