Landon Mangrum Weight:200
Salt Lake City,UT
Summary
Loyal and dedicated with a great record at both Utah State University and The Sprinkler Store. A flight time of around 280 hours at Utah State in Robinson helicopters. With a flight time of 223.5 hours in the R22 helicopter and 55.8. Skilled in multitasking and organization, with a strong emphasis on safety and integrity. Demonstrates exceptional customer service and leadership qualities, driving significant improvements in efficiency and team engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
The Sprinkler Store
03.2024 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Crew Member
L A Zollinger & Sons
11.2023 - 03.2024
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of construction site.
- Assisted other team members to achieve goals.
Co-Manager
The Sprinkler Store
04.2023 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Team Member
T. J.Maxx Companies
12.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Manager
The Sprinkler Store
03.2022 - 11.2022
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Team Member
Walton Trailers
11.2021 - 03.2022
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
The Sprinkler Store
05.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
Cashier/Grocery Stocker
Walmart
06.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise throughout the store.
Education
Bachelor of Science - Aviation Technology - Aviation Management
Utah State University
Logan, UT12-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Integrity and honesty
- Initiative and Self-motivation
- Leadership qualities
- Learning agility
- Safety
Accomplishments
I've got my commercial pilots license and I have been instrument rated.
Certification
Certified to fly helicopters comercially.
Timeline
Manager
The Sprinkler Store
03.2024 - 11.2024
Crew Member
L A Zollinger & Sons
11.2023 - 03.2024
Co-Manager
The Sprinkler Store
04.2023 - 11.2023
Team Member
T. J.Maxx Companies
12.2022 - 03.2023
Manager
The Sprinkler Store
03.2022 - 11.2022
Team Member
Walton Trailers
11.2021 - 03.2022
Team Member
The Sprinkler Store
05.2021 - 11.2021
Cashier/Grocery Stocker
Walmart
06.2020 - 04.2021
Certified to fly helicopters comercially.
Bachelor of Science - Aviation Technology - Aviation Management
Utah State University
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