Landon Nakamura
Lacey,WA
Summary
Dynamic Sales Associate with proven expertise in customer service and teamwork, honed at Crater Shop in Tacoma. Excelled in engaging customers, boosting repeat business through relationship building, and enhancing store visibility via social media. Skilled in time management and problem-solving, significantly contributing to a positive shopping environment and efficient financial transactions.
Furthermore I have ran a online reselling business for with over $1,000 in profit from November to December of 2024.
Overview
1
1
year of professional experience
Work History
Online Reseller
Depop
11.2024 - Current
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Established positive relationships with clients through exceptional customer service skills, leading to repeat business and referrals.
- Personally sourced merchandise from stores such as Goodwill and Value Village to post and sell online.
- Maintained organized storage facilities for physical inventory items, ensuring easy access for quick order fulfillment while minimizing damages or loss of goods.
Sales Associate
Crater Shop
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Contributed to advertising products and deals via social media to reach more potential customers.
Education
High School Diploma -
Timberline Highschool
Lacey, WA06.2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Reference
Kamal De Campos
(206) 637-7385
Timeline
Online Reseller
Depop
11.2024 - Current
Sales Associate
Crater Shop
02.2024 - Current
High School Diploma -
Timberline Highschool
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