Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic

Landon Nichols

Omaha,NE

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 6 months of progressive IT experience. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information technology zspecialist position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Information Technology Specialist

U.S. Army National Guard
04.2022 - Current
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Explained security measures in simple terminology to help users understand malware and phishing threats.
  • Configured hardware and granted system permissions to new employees.
  • Set up network profiles, security permissions and file sharing systems.
  • Partially used ticketing systems to manage and process support actions and requests.
  • Translated complex technical issues into digestible language for non-technical users.
  • Documented support interactions for future reference.
  • Monitored systems in operation and quickly troubleshot errors.

Education

High School Diploma -

Southwest Valley High School
Corning, IA
05.2022

Skills

  • Install Hardware
  • Project Management
  • Packet Loss Testing
  • Hardware Updates
  • Safety Protocols
  • Device Configuration
  • Router Installation and Optimization
  • Network Administration
  • Permissions Management
  • Workstation Maintenance
  • LAN and WAN Control

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel

Timeline

Information Technology Specialist

U.S. Army National Guard
04.2022 - Current

High School Diploma -

Southwest Valley High School
Landon Nichols