Proficient in inventory management and product training with a history of driving sales performance. Committed to operational excellence and team development, ready to contribute to achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Product Specialist
Structure H&W Retail Holdings
San Antonio, Texas
07.2025 - Current
Conducted market research to identify potential sales opportunities and trends.
Provided product knowledge training to new staff for improved customer service.
Hired, trained and supervised sales staff members and teams.
Developed training materials for corporate employee onboarding programs.
Wrote, optimized and monitored training processes.
Created detailed reports on sales performance for senior management review.
Supported sales initiatives by preparing promotional materials and displays.
Collaborated with team members to manage inventory levels efficiently.
Manager
Archies Coffee Lounge
San Antonio, TX
03.2023 - 07.2025
Managed daily operations of the coffee lounge to ensure smooth service delivery.
Enforced customer service standards and resolved customer problems to uphold quality service.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Coordinated inventory management, including ordering supplies and monitoring stock levels.
Maintained cleanliness and organization of the lounge for a welcoming atmosphere.
Shift Leader
Buffalo Wild Wings
Nacogdoches, Texas
01.2021 - 08.2021
Supervised team members during peak service hours.
Ensured compliance with health and safety regulations.
Monitored food quality and presentation standards consistently.
Assisted in training new employees on shift operations.