Landon Walch

• Processed payroll for over 2000 employees, ensuring accuracy and compliance with regulations.
• Assisted in resolving payroll discrepancies through thorough investigation and effective communication.
• Maintained employee records, updating information to reflect changes in status or compensation accurately.
• Collaborated with HR to streamline onboarding processes related to payroll documentation and training.
• Implemented new software features, enhancing efficiency in payroll processing and reporting capabilities.
• Conducted audits of payroll data, identifying errors and recommending corrective actions to improve accuracy.
• Trained junior staff on payroll procedures, fostering a knowledgeable team environment focused on best practices.
• Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
• Provided customer service to employees regarding payroll inquiries and issues.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Resolved payroll discrepancies quickly and successfully.
• Created new hire and termination documents for payroll.

• Managed scheduling and coordination of meetings for executives and staff.
• Assisted in preparing reports and presentations for departmental meetings.
• Maintained organized filing systems to ensure quick retrieval of documents.
• Responded to inquiries from clients and guests with professionalism and efficiency.
• Supported office operations by managing inventory of supplies and equipment.
• Implemented administrative processes that improved office productivity and workflow efficiency.
• Trained new staff on office procedures and software systems to enhance team performance.

• Assisted clients in navigating real estate listings and property information.
• Managed customer inquiries through various communication channels, ensuring prompt responses.
• Supported sales team by organizing property showings and client meetings efficiently.
• Updated and maintained database of property listings, ensuring accuracy and currency.
• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Enhanced company reputation by providing exceptional customer service and support.

Managed processing of high volumes of asbestos-related legal documents to ensure precision and compliance.

compliance with filing standards.

Managed mailing and submission processes for critical documents, ensuring adherence to strict deadlines.

Oversaw meticulous record maintenance to enhance document retrieval efficiency.

compliance audits.

• Assisted in coordinating clinical trial activities and documentation processes.
• Supported regulatory submissions by compiling and reviewing essential study documents.
• Monitored trial progress to ensure compliance with protocols and timelines.
• Collaborated with cross-functional teams to streamline communication and workflows.
• Maintained accurate tracking of study supplies and participant data management systems.
• Developed training materials for new staff on clinical trial procedures and regulations.
• Participated in team meetings to discuss project status and address operational challenges.
• Collaborated with investigators to address any concerns or issues that arose during the course of the clinical trial.
• Provided administrative support such as scheduling meetings, taking minutes, and organizing travel arrangements as needed for project success.

• Developed and implemented sales strategies to exceed revenue targets.
• Trained and mentored team members on effective sales techniques and customer service.
• Analyzed market trends to identify new business opportunities and improve competitive positioning.
• Established strong relationships with clients to enhance guest satisfaction and loyalty.
• Collaborated with marketing teams to create promotional campaigns that drive bookings.
• Monitored sales performance metrics to ensure alignment with organizational goals.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

• Coordinated scheduling and logistics for group bookings and events.
• Assisted in managing hotel inventory and supplies for optimal operation.
• Developed training materials for new staff, enhancing onboarding efficiency.
• Maintained accurate records of guest feedback, improving service delivery processes.
• Contributed to marketing initiatives by creating promotional content for social media.
• Supported budget management through meticulous tracking of expenses and revenues.
• Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.

• Prepared and served beverages in accordance with Olive Garden standards.
• Maintained cleanliness and organization of bar area to enhance efficiency.
• Assisted in inventory management, ensuring stock availability for service needs.
• Collaborated with team members to deliver exceptional customer service experiences.
• Monitored customer satisfaction, addressing concerns promptly to ensure repeat business.
• Served high customer volumes during special events, nights, and weekends.

• Supervised weekend operations, ensuring compliance with food safety standards and company policies.
• Trained and mentored team members on sandwich preparation and customer service techniques.
• Managed inventory levels, coordinating stock replenishment to minimize shortages during peak hours.
• Implemented efficient workflow processes, reducing order wait times and enhancing customer satisfaction.