Summary
Overview
Work History
Education
Skills
Timeline
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Landon Williams

Fuquay Varina,NC

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.

Overview

3
3
years of professional experience

Work History

Manager

Chicago J Hotdogs
02.2023 - 09.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Host & Food Runner

The Mason Jar Tavern
09.2022 - 01.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Crew Member

Jersey Mike's Subs
03.2021 - 08.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Education

No Degree -

Fuquay-Varina High School
Fuquay-varina, NC
06.2024

Skills

  • Performance Management
  • Financial Management
  • Server Support
  • Decision Making
  • Customer Service
  • Safe Food Handling

Timeline

Manager

Chicago J Hotdogs
02.2023 - 09.2023

Host & Food Runner

The Mason Jar Tavern
09.2022 - 01.2023

Crew Member

Jersey Mike's Subs
03.2021 - 08.2022

No Degree -

Fuquay-Varina High School
Landon Williams