Landria Wade
Dallas,TX
Summary
Dynamic and detail-oriented professional with extensive experience in providing executive-level support. Expertise in developing and optimizing office operations while streamlining administrative processes to enhance efficiency. Proven ability to thrive independently and collaboratively in fast-paced environments, consistently exceeding expectations. Recognized for reliability, adaptability, and a proactive approach, with a strong commitment to leveraging these strengths to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Independent Delivery Contractor
Amazon Flex, Veho
Dallas, TX
03.2022 - Current
- Executed daily delivery of 75 packages, ensuring timely arrival and high customer satisfaction.
- Oversaw delivery route optimization efforts to sustain a 99% on-time delivery rate.
- Ensured high-quality customer service to achieve over 1000 positive feedback ratings, reinforcing customer loyalty.
Work Order Specialist
Glasshouse
Dallas, TX
10.2018 - 03.2022
- Maintained a comprehensive filing system with over 10,000 active documents, ensuring accurate data entry and retrieval.
- Managed a relational database to store information for reference, reporting, and analysis for more than 300 clients.
- Leveraged computerized maintenance management systems to enhance tracking of work orders and prioritize service requests for optimal operational efficiency.
Administrative Office Assistant
Robert Half Office Team
Dallas, TX
03.2015 - 10.2018
- Coordinated scheduling and appointment management for multiple executives, enhancing office efficiency.
- Leveraged advanced spreadsheet functions to compile detailed reports and analyze data trends effectively.
- Streamlined document preparation processes, improving accuracy and reducing turnaround time by 35%.
Administrative Assistant /HR Administrative Assistant
Safe Harbor Marinas
Dallas, TX
04.2017 - 11.2017
- Facilitated coordination with management team to enhance efficiency of onboarding and offboarding procedures.
- Managed benefits open enrollment activities to ensure seamless execution and participant satisfaction.
- Developed new filing and organizational practices, saving the company $3,000 in contracted labor expenses.
Office Manager /Administrative Assistant
Motor Controls
Dallas, TX
09.2015 - 09.2016
- Oversaw administrative functions for human resource manager, enhancing operational efficiency through effective spreadsheet management, calendar organization, meeting coordination, data entry, and document preparation. Supported quality manager in optimizing and increasing daily processes by 15%.
- Facilitated onboarding processes to ensure new hires acclimate to administrative and performance expectations.
- Executed comprehensive accounts receivable functions, including invoice generation, balance tracking, and collection of overdue accounts.
Bank Customer Service Representative
Fiserv
Phoenix, AZ
09.2011 - 02.2014
- Analyzed payment processing errors to identify and resolve discrepancies, enhancing operational efficiency.
- Acted as a liaison for customers, managing routine account requests and coordinating with various bank departments to resolve concerns efficiently.
- Streamlined communication by managing over 75 incoming calls per day, contributing to increased organizational productivity.
- Oversaw adherence to laws, rules, and regulations governing banking operations.
Education
Some College (No Degree) - Alternative and Complementary Medicine and Medical Systems
American Fitness Professionals And Associates
Ship Bottom, New JerseySkills
- Analytical and Critical Thinking
- Attention to Detail
- Reliability and punctuality
- Adaptability and flexibility
- Conflict Resolution
- Leadership skills
- Customer engagement
- Collaborative team member
- Effective multitasking
- Problem-solving
- Patience and persistence
- Professionalism and courtesy
Certification
Holistic Nutritionist, 2020-11-01
Timeline
Independent Delivery Contractor
Amazon Flex, Veho
03.2022 - Current
Work Order Specialist
Glasshouse
10.2018 - 03.2022
Administrative Assistant /HR Administrative Assistant
Safe Harbor Marinas
04.2017 - 11.2017
Office Manager /Administrative Assistant
Motor Controls
09.2015 - 09.2016
Administrative Office Assistant
Robert Half Office Team
03.2015 - 10.2018
Bank Customer Service Representative
Fiserv
09.2011 - 02.2014
Some College (No Degree) - Alternative and Complementary Medicine and Medical Systems
American Fitness Professionals And Associates