Landrie Fridsma
Kentwood,MI
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Corewell Health Rehabilitation and Nursing Center
07.2024 - 09.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced patient comfort by providing compassionate care and assistance in daily living activities.
- Supported patients'' emotional well-being by developing trusting relationships and actively listening to concerns.
Assistant Manager
Sweet Rewards
05.2022 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Crew Member
Pizza Hut
10.2020 - 08.2024
- Worked front counter and answered phone calls.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Biochemistry
Kalamazoo College
1200 Academy St06-2027
East Kentwood High School
6230 Kalamazoo Ave SE05-2023
Skills
- Clear communication
- Reliable team player
- Team leadership
- Decision-making
- Problem-solving
- Taking orders
- Compassionate
- Task delegation
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Certified Nursing Assistant
Corewell Health Rehabilitation and Nursing Center
07.2024 - 09.2024
Assistant Manager
Sweet Rewards
05.2022 - 08.2024
Crew Member
Pizza Hut
10.2020 - 08.2024
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Bachelor of Science - Biochemistry
Kalamazoo College
East Kentwood High School
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