Landy Menendez
Tampa,FL
Summary
Project/Sales Manager with years of experience leading multidisciplinary teams and managing projects in the hospitality industry, including partial renovations, sales teams, and maintenance operations. Expert in strategic planning, risk management, and agile methodologies, utilizing tools such as Microsoft Project and Canva. Focused on delivering projects on time and within budget, optimizing processes, and maximizing operational efficiency while maintaining attention to detail and addressing the needs of the team.
Overview
9
9
years of professional experience
Work History
Employment Specialist
Church World Service
07.2024 - Current
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Facilitated job fairs and industry events to build employment networks.
Housekeeping Manager
Cornerstones Solutions Hospitality
11.2021 - 06.2024
- I led and managed renovation and deep cleaning projects, overseeing budgets and multitasking teams.
I implemented agile methodologies, reducing delivery times and improving team efficiency.
I coordinated teams ranging from 6 to 64 people, ensuring operational stability in line with the company's strategic objectives.
I managed direct communication with hotel management, guaranteeing high customer satisfaction.
I utilized tools such as Canva and Microsoft Project for task tracking and resource management.
I was in charge of hiring, performance supervision, and delivery time management.
Food and Beverage Sales Manager
DIBEAL CIA LTDA
04.2016 - 08.2021
- I supported the planning and execution of projects, ensuring the achievement of milestones and deadlines.
- I supervised budgets and costs, achieving a reduction in operational expenses.
- I created progress reports and risk analyses to optimize decision-making.
- I collaborated in the implementation of new management tools to enhance productivity and sales.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
General Labor Construction Worker
TERMIKON SA
11.2015 - 04.2016
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
- Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Assisted in ensuring accurate measurements and proper material usage for optimal resource management on projects.
Education
Associate of Arts - Buisiness Administration / Food & Beverage
USFQ
Quito, Ecuador01-2020
High School Diploma -
Rene O. Reine Institute
Havana, Cuba07-2005
Skills
- Project Management (Waterfall, Agile, Scrum, Kanban)
- Leadership and Team Management
- Risk Management and Problem-Solving
- Strategic and Budget Planning
- Tools: Canva, Office 365 and Microsoft Project
- Customer service
- Team leadership
- Decision-making
- Time management
- Task delegation
- Hiring and training
- Attention to detail
Languages
Italian
Limited Working
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Employment Specialist
Church World Service
07.2024 - Current
Housekeeping Manager
Cornerstones Solutions Hospitality
11.2021 - 06.2024
Food and Beverage Sales Manager
DIBEAL CIA LTDA
04.2016 - 08.2021
General Labor Construction Worker
TERMIKON SA
11.2015 - 04.2016
Associate of Arts - Buisiness Administration / Food & Beverage
USFQ
High School Diploma -
Rene O. Reine Institute
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