Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Generic

Nia J. Young

Summary

Fifteen plus yeared tenured experienced business agilist with a proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. domestic and international broad-based experiences in IT infrastructure and software development, energy, business financials, healthcare, and warfare projects. Skilled in multiple Agile methodologies, stakeholder management, and sprint planning. Highly organized in managing complex projects with multiple deadlines. More than ten years of Most of my responsibilities include total project management oversight, project scheduling, control, communication, procurements, training, instruction and mentoring, research and development. A few of these projects include a $10 million security installation for reconnaissance and defense, and software development projects ranging from $50k to $6.5 million. Others are IT infrastructure installation projects, Agile training, implementation of software development procedures, scheduling, coordination cost, and risk control.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Emergency Management Specialist

Federal Emergency Management Agency
09.2021 - Current
  • Leading government agency which responds to and supports recovery efforts of our Nation's residence during moments of crisis., Serve as a specialist in the functional area of emergency planning and preparedness
  • Provides, coordinates, and participates in emergency planning and delivery of work that involves the coordination of emergency response and preparedness training, exercises, and local assistance
  • Coordinating with recovery stakeholders to develop support strategies to State, Territorial, Tribal, and Local (STTL) partners and leverage the applicable resources, programs, and policies
  • Supporting and monitoring the delivery of direction, expectations, and targets to the Recovery Support Function (RSF) Field Coordinators, RSF partners, and Interagency Recovery Coordination (IRC) Advisors
  • Managing and enforcing the RCG priorities for identification and leveraging resources, programs, and policies in coordination with the RSF Field Coordinators, FDRC, and STTL Recovery Leadership
  • Developing and executing an IRC transition plan for all operational and monitoring activities to transition to region
  • Lead and supervise a team of interagency recovery coordination and community assistance staff on long term recovery efforts
  • Communicate and coordinate across internal and external stakeholders on cross cutting recovery topics and efforts
  • Build collaborative regional partnerships across the federal interagency, state, local, and tribal territories, and non-government organization partners
  • Coordinates pre-disaster recovery planning, technical assistance, trainings, and exercises to build recovery capabilities with Federal, state, local, and tribal territories, and non-government organizations partners
  • Provide subject matter expertise to support development of direct housing regulations, policy, and guidance;
  • Provide guidance to stakeholders when questions arise related to direct housing regulations, policy, and guidance
  • Conduct analysis on implementation effectiveness in accordance with regulations, policy, and guidance;
  • Managing complex initiatives that align with regulations, policy, and guidance;
  • Applying project management principles to establish realistic and achievable results
  • Leading a team of diverse emergency preparedness practitioners, who oversee exercise policy and doctrine as well as a supporting an IT system
  • Building partnerships among whole community partners to facilitate strong working relationships across boundaries, groups, and organizations
  • Facilitating stakeholder meetings/events professionally and tactfully and negotiate among parties towards effective solutions
  • Managing multiple, simultaneous projects with various stakeholders using effective project management skills to ensure efficient use of available resources, problem identification and risk mitigation strategies with attention to detail, stakeholder engagement and coordination, and excellent oral and writing skills
  • Providing technical and administrative supervision to a staff and high-ranking officials on national preparedness policy and/or program specific policies, plans and procedures that will improve efficiency, effectiveness of national programs, policies, plans, and procedures
  • Supporting HSIs providing deployment operational support
  • Articulating deployment policies and explain technical aspects of the deployment program and processes to various stakeholders
  • Assisting in training of Responders in deployment activities such as using the responder and deployer portals, and overall deployment related processes and procedures
  • Assist with disaster disaster technical support to various stakeholders, including the Surge Management and Coordination Branch in WMD, Field Leadership, Event and Regional Staffing Point of Contacts (SPOC), Responders, and event program leadership
  • Coordinates with branch chiefs, subordinate supervisors, and senior specialists to direct, coordinate or oversee work
  • Exercises significant responsibility in dealing with officials of other Divisions and Agencies and in advising the Division Director on program issues
  • Reviews and rates performance, initiates personnel actions, approves leave, interviews and selects key subordinates, provides the necessary training, settles employee grievances and recommends disciplinary action
  • Ensures actions comply with the Agency's Equal Employment Opportunity Program
  • Serves as a consultant and staff advisor to the National Preparedness Division Director on all program matters, actively participates in staff meetings, represents the Division Director at top- level meetings and serve as a Region's authority on the interpretation and application of FEMA policies and directives
  • Efficiently managed day-to-day operations, overseeing a team of 20+ personnel, and allocated resources to bolster disaster recovery initiatives in alignment with business continuity strategies
  • Provided field verification of Mobile Housing Unit (MHU) and Travel Trailer (TT) status, utility installation, and security breaches of field units
  • Shared critical information with Emergency Support Function agencies, and/or other affiliated partner agencies related to response and recovery operations
  • Analyze and report data trends, provide technical support, and drive process improvements
  • Review and track task actions ensuring deadlines are met
  • Interpret and apply emergency management policies to ensure compliance
  • Provide applicants with appropriate referrals to other federal, state and local agencies, voluntary organizations, and faith-based organizations while confirming disaster constituents have a full understanding of policies and procedures
  • Deployments: (National Support Center (NPSC)/MD Call Center, Louisiana, Texas and Puerto Rico)
  • Facilitated emergency management training for staff and conducted emergency drills.
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Serve as a specialist in the functional area of emergency planning and preparedness.
  • Provides, coordinates, and participates in emergency planning and delivery of work that involves the coordination of emergency response and preparedness training, exercises, and local assistance.
  • Coordinating with recovery stakeholders to develop support strategies to State, Territorial, Tribal, and Local (STTL) partners and leverage the applicable resources, programs, and policies.
  • Supporting and monitoring the delivery of direction, expectations, and targets to the Recovery Support Function (RSF) Field Coordinators, RSF partners, and Interagency Recovery Coordination (IRC) Advisors.
  • Managing and enforcing the RCG priorities for identification and leveraging resources, programs, and policies in coordination with the RSF Field Coordinators, FDRC, and STTL Recovery Leadership.
  • Developing and executing an IRC transition plan for all operational and monitoring activities to transition to region.
  • Lead and supervise a team of interagency recovery coordination and community assistance staff on long term recovery efforts.
  • Communicate and coordinate across internal and external stakeholders on cross cutting recovery topics and efforts.
  • Build collaborative regional partnerships across the federal interagency, state, local, and tribal territories, and non-government organization partners.
  • Coordinates pre-disaster recovery planning, technical assistance, trainings, and exercises to build recovery capabilities with Federal, state, local, and tribal territories, and non-government organizations partners.
  • Provide subject matter expertise to support development of direct housing regulations, policy, and guidance;
  • Provide guidance to stakeholders when questions arise related to direct housing regulations, policy, and guidance
  • Conduct analysis on implementation effectiveness in accordance with regulations, policy, and guidance;
  • Managing complex initiatives that align with regulations, policy, and guidance;
  • Applying project management principles to establish realistic and achievable results.
  • Leading a team of diverse emergency preparedness practitioners, who oversee exercise policy and doctrine as well as a supporting an IT system.
  • Building partnerships among whole community partners to facilitate strong working relationships across boundaries, groups, and organizations.
  • Facilitating stakeholder meetings/events professionally and tactfully and negotiate among parties towards effective solutions.
  • Managing multiple, simultaneous projects with various stakeholders using effective project management skills to ensure efficient use of available resources, problem identification and risk mitigation strategies with attention to detail, stakeholder engagement and coordination, andexcellent oral and writing skills.
  • Providing technical and administrative supervision to a staff and high-ranking officials on national preparedness policy and/or program specific policies, plans and procedures that will improve efficiency, effectiveness of national programs, policies, plans, and procedures.
  • Supporting HSIs providing deployment operational support.
  • Articulating deployment policies and explain technical aspects of the deployment program and processes to various stakeholders.
  • Assisting in training of Responders in deployment activities such as using the responder and deployer portals, and overall deployment related processes and procedures.
  • Assist with disaster disaster technical support to various stakeholders, including the Surge Management and Coordination Branch in WMD, Field Leadership, Event and Regional Staffing Point of Contacts (SPOC), Responders, and event program leadership.
  • Coordinates with branch chiefs, subordinate supervisors, and senior specialists to direct, coordinate or oversee work.
  • Exercises significant responsibility in dealing with officials of other Divisions and Agencies and in advising the
    Division Director on program issues.
  • Reviews and rates performance, initiates personnel actions, approves leave, interviews and selects key
    subordinates, provides the necessary training, settles employee grievances and recommends disciplinary action.
  • Ensures actions comply with the Agency's Equal Employment Opportunity Program.
  • Serves as a consultant and staff advisor to the National Preparedness Division Director on all program matters,
    actively participates in staff meetings, represents the Division Director at top- level meetings and serve as a Region's
    authority on the interpretation and application of FEMA policies and directives
  • Efficiently managed day-to-day operations, overseeing a team of 20+ personnel, and allocated resources to bolster disaster recovery initiatives in alignment with business continuity strategies.
  • Provided field verification of Mobile Housing Unit (MHU) and Travel Trailer (TT) status, utility installation, and security breaches of field units.
  • Shared critical information with Emergency Support Function agencies, and/or other affiliated partner agencies related to response and recovery operations.
  • Analyze and report data trends, provide technical support, and drive process improvements.
  • Review and track task actions ensuring deadlines are met. Interpret and apply emergency management policies to ensure compliance.
  • Provide applicants with appropriate referrals to other federal, state and local agencies, voluntary organizations, and faith-based organizations while confirming disaster constituents have a full understanding of policies and procedures.

Senior Technical IT Project Manager/Delivery Manager

Anthem Inc
11.2019 - 07.2020
  • Lead and manage multiple technical healthcare expansion projects, varying in size, to include multi-year programs
  • Review and maintain detailed project financial trackers for projects, at least 1M in size or equal complexity, which provide detailed view of the project budget, forecasted spend, forecast-to-end projections and variance throughout project closure
  • Develop project scope and maintain project schedules, budgets and resources using Microsoft projects
  • Coordinate and manage all testing activities; SIT and UAT
  • Coordinate all meetings with Stakeholders to ensure project deliverables met expectations
  • Create project communication including status reports, presentations, meeting minutes based on update information, issue logs, deployment plans, project scorecards and project closure documents
  • Manage and track all requirements in Jira and Confluence
  • Remove any impediments that may prevent IT teams from achieving commitments
  • Work with project teams' resources to develop platforms, claims processing, eligibility files, and load providers within Anthem departments to include IT, Business Operations, Claims, Enrollment, EDI, Marketing, Systems Administration and Customer Relations
  • Champion ongoing processes and best practices to support process improvement initiatives to implement best practices

Scrum Master/Agile Trainer

Swisslog Logistics
04.2019 - 11.2022
  • Facilitated daily stand-ups, sprint planning, sprint demos, backlog grooming, and retrospective meetings
  • Resolved conflict through open conversation, discussion, and decision-making by focusing on scrum values of transparency, openness, honesty, and respect
  • Forecasted team velocity for each iteration that is based on experience and leading the team from sprint to sprint
  • Coached the team in effective Agile practices
  • Coach individuals and interactions over processes and tools
  • Facilitation and coordination of activities and personnel involved in the implementation and completion of these complex projects, identifying and coordinating dependencies between the product road map and the delivery pipeline
  • Serves as the servant leader and champion to the teams by championing and cultivating a collaborative, high-performing environment by displaying agile values and principles, in addition to building team cohesion, and fostering open and honest team communication.

Senior Business Systems Analyst

North Carolina Correction Enterprises (Narda Inc.)
01.2018 - 04.2019
  • Expert-level Analyst for the State of North Carolina's Correction Enterprises (NCCE) and Department of Information Technology (NC-DIT) ERP engagement project
  • Primarily responsible for the development of business requirements, and the development and delivery of business process and IT application training materials for the state's 27 Industrial production plants
  • Responsible for the identification of and documentation of the Enterprise's current business processes, issues, value levers, metrics, and capabilities using a combination of document artifacts, specific to the Business Process Model and Notation (BPMN), and verbal & diagrammatic input from NCCE business subject matter experts
  • Served as the business subject matter experts (SME) for the Enterprise conglomerate which included the State's Correction facilities, warehouses, or any other NCCE-designated location
  • Documentation of the current (‘as is') and future (‘to be') business process flows, business rules, function requirements, process flows, use case, user story documentation, and the strategic roadmaps required steps, resources, cost, and timeline
  • Review functional design materials to make sure it meet requirements and are represented in the strategic roadmap

Project Manager/Scrum Master

Wells Fargo
11.2019 - 05.2020
  • Scrum Master of the Wells Fargo Product Solutions Quality & Compliance (PSQC) team with direct reporting to the Enterprise Inventory and Reporting (EIR) division; provide direction for the System Development Lifecycle (SDLC), Hewlett Packard (HP) Application Lifecycle Manager (ALM), Enterprise SDLC processes, as well as change management in support of multiple data protection projects and project managers, and the alignment of Wells specific SDLC standards
  • Responsible for SCRUM and Agile coaching to various teams within the PSQC division specific to life cycle system management software, application lifecycle management, and production support
  • Successfully deliver multiple enterprise services across globally diverse IT teams utilizing leadership, quality control, and project application
  • Collaborate and consult with key business partners and translate complex, technical concepts so that they are clearly understood while building trusted partnerships
  • Annotate issues and problems and work with the technical team to resolve these issues and document solutions for the user community
  • Support application teams by providing training, resolving questions, assessing user needs, recommending changes, and user support
  • Prioritize workloads of self and the team using standard Agile ceremonies such as release planning, backlog refinement, sprint planning, reviews & retrospectives.

Senior Technical Analyst

BBVA Compass Bank
07.2016 - 07.2017
  • Lead the Process Transformation, Mobile, Android, and iOS platforms and devices IT/IS service teams, and IT/IS service teams overseeing project's lifecycle including; planning, change control and control planning, scope development, quality assurance, user acceptance testing, implementation, service maintenance phases, control planning, stakeholder management, consulting and collaborating with Multichannel platforms
  • Promptly resolved technical issues for staff to minimize downtime.
  • Designed and delivered training classes to diverse audiences with varied skill levels.
  • Successfully delivered multiple enterprise services across globally diverse IT teams utilizing leadership, quality control, and project management skills
  • Designed the Business Platform Modules (BPM) flow diagrams using Visio
  • Prioritized project tasks to support Mobile and Tablet devices, as well as client acquisition and retention initiatives
  • Performed cross-functional team management to effectively manage client expectations in order to successfully deploy multi-channel strategies, Mobile and Tablet functionality, online banking and portal solutions
  • Responsible for the control and management of project scope, schedule, quality, risk, disaster, budget allocations, vendor relations, contracts/purchase orders and lead the improvement in internal processes along with the industry best practices, implement risk mitigation options as appropriate, budget allocations keeping procurement, finance, and management abreast of changes and timely product delivery and vendor contracts
  • Cultivated robust and sustainable working relationships with business and technology fostering cross-functional team environments and evangelizing an Agile methodology approach (Scrum/Kanban)

Project Manager/Scrum Master

Alabama Medicaid Agency
05.2015 - 07.2016
  • Experience using AGILE development methodology and toolsets for reporting, tracking, and reviewing test cases produced through end-to-end and automated test-driven platforms
  • Managed project and team level requirements, project deliverables and milestones, Microsoft Team Foundation Server (TFS) work items, bugs, deliverables, builds, and source codes using Kanban and Scrum boards
  • Coordinated and tracked meeting decisions, open issues, and action items; cross-program initiatives and training sessions while maintaining open dialogues with ADPH, Medicaid/Medicare, and DHR clients on all projects
  • Agile coach to project's Business Analysts, Quality engineers, and developers; focal areas: SCRUM, Kanban, and Kaizen methodologies
  • Thorough manipulation of CRM and Cloud technology software, methodologies, functionality platforms, and their functionality modules.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.

Administrative Officer (HR)/Operations Officer

U.S. Department Of Defense
11.2012 - 03.2015
  • Performed and executed civilian and military personnel activities, including but not limited to, recruitment, sourcing, and identifying qualified candidates for Brigade and Battalion level positions, management and employee relations, manpower, utilization, strength, and performance management, Automated Time Attendance and Production System (ATAAPS), performance appraisals, for over 30,000 personnel throughout the Coalition Joint Operating Area-Afghanistan (CJOA)
  • Developed and maintained an automated database for controlling internal suspense; including recurring periodic, gains and loss reports, the status of hiring actions and clearance checks, Merit and Performance awards, and manning requirements
  • Sourced resumes and pertinent hiring material to area managers, scheduled phone or web-based interviews, coordinated in-processing documentation, plans, and orientation dates for candidates deemed qualified, compiled and administered exit interviews and out-processing documentation for Brigade and Battalion staff
  • Subject matter expertise to Brigade management and hands-on support in the execution of HR issues; which included disciplinary and adverse actions, grievances, performance management and adverse actions; special projects, sensitive personnel actions, and the interpretation of HR regulations by the Federal Code of Regulations, directives, and policies and procedures
  • Planned, developed, and issued instructions to maintain and improve operations and provide the Brigade with optimum manning, staffing, and personnel support to ensure combat readiness
  • AFSB liaison attendee for meetings, conferences, and training sessions with management, operating officials, USFOR-A/ARCENT, and AFSB personnel Liaised with the AFSB, Civilian Personnel Advisory Center (CPAC), the Army Materiel Command, and the Army Sustainment Command to obtain, clarify, or submit information pertinent to HR issues or special assigned projects
  • Implemented solutions to eliminate or reduce significant bottlenecks and barriers to production, promote team building, and improve business practices
  • Prepared, processed, and routed all Requests for Personnel Action (RPAs) in support of civilian personnel management
  • Developed, organized, and executed contracts, vendor relationships, and client screenings for job fairs targeted specific market-based clients; specifically, that of the Military and Medical communities
  • Managed day-to-day operations of the Common Access Card (CAC) office for Brigade and Battalion staff, as well as those of affiliating agencies.
  • Supervised the operations of Consolidated Camera Repair Facility/Program Management / which housed MX-Sensor, high definition thermal surveillance system, an Electro-Optical Infra-Red payload integrated on multiple ISR manned and unmanned platforms, BETSY Raid Tower Surveillance systems
  • Led all coordinated ASA (ALT) liaison activities, including but not limited to, advising and staffing action within the 401st Brigade and Battalion, prioritizing to facilitate the needs of the ASA/ ALT Fwd Director and leadership staff, as well as PEO Theater Leads
  • Created, analyzed, and submitted technical reports such as Commanders' Critical Incident Reports (CCIR), Serious Incident Reports (SIR), daily and weekly Situational Reports (SITREPs)
  • Compiled, analyzed, and summarized financial data (such as project costs, salaries, expenses, facilities, equipment, etc.).Supervised the operations of Consolidated Camera Repair Facility/Program Management / which housed MX-Sensor, high definition thermal surveillance system, an Electro-Optical Infra-Red payload integrated on multiple ISR manned and unmanned platforms, BETSY Raid Tower Surveillance systems
  • Led all coordinated ASA (ALT) liaison activities, including but not limited to, advising and staffing action within the 401st Brigade and Battalion, prioritizing to facilitate the needs of the ASA/ ALT Fwd Director and leadership staff, as well as PEO Theater Leads
  • Battle Captain for the Support Operations Center (SOC)
  • Streamlined communications and tasking to accomplish the brigade's mission, policies, programs, goals, and objectives
  • Interpreted and disseminated classified information from the Headquarters Department of the Army (HQDA), Army Materiel Command (AMC), Army Sustainment Command (ASC), United States Forward Command-Afghanistan (USFOR-A), 1st Theatre Sustainment Command (TSC) and subordinate commands in accordance with policies, regulations, and reporting methods
  • Strategically monitored intelligence and threat data, compiled data calls for the Army Staff on overly sensitive events
  • In addition, developed, coordinated, and participated in Command level input on actionable events, crisis management, and incident response actions to higher HQ for over 30,000 personnel
  • Reviewed, commented on, and provided recommendations for regulations, studies, staff papers, and other documents related to operational issues
  • Determined stated and implied tasks and their impacts on the Command's mission and resources, through an analysis of time-sensitive message traffic and unclassified new service reports
  • Prepared and presented written and verbal information and decision briefings for the Deputy Chief of Staff for Operations (DCSOPS) and Commanding General (CG) based on research and analysis of operational issues
  • Created, analyzed, and submitted technical reports such as Commanders' Critical Incident Reports (CCIR), Serious Incident Reports (SIR), daily and weekly Situational Reports (SITREPs)
  • Compiled, analyzed, and summarized financial data (such as project costs, salaries, expenses, facilities, equipment, etc.).

Education

Bachelor of Science - Analytics

Purdue University

Skills

    Office Tools:

  • MS Office Suite 2007/2010, MS Project/Visio, QuickBooks Pro, Mail Server/Web Server, MS SharePoint, SQL, Oracle HR & Finance, Azure, Peoplesoft Accounting, Crystal Reports, Enterprise Solutions, E-Stars Timekeeping, Kronos Timekeeping, Team Foundation Server (TFS)
  • Operational Efficiency:

  • ITIL, Agile, Waterfall, Scrum Methodologies, SDLC, JIRA, Confluence, CBFC, CISM, SAP, VISO, SAMS - Expense Report Management, Oversite in Management of Infrastructure Rebuild, Remedy Ticketing Systems, Enterprise CRM
  • Software Development Skills:

  • Smartsheet, Scrum/Agile, Agile Release Management, Pipeline Management, Release Planning, Team Level Release Planning, Backlog Management, Establish Sprint Dashboards, Exception / Impediment Reports and Approval, Scrumban and Kanban methodologies, SOX Audit, DOT Audits, FCC Audits
  • Databases

  • Acquisition Management (PRISM), Federal Procurement Data System (FPDS-NG), Procurement Desktop System (PD2), Contracting and Acquisitions (AQE), Citrix SPF Databases and Wide Area Workflow (WAWF) Database DOD Lifecycle management, DOD 50001, 50002, DODI 500002, and Guidebook Federal Acquisitions Regulation (FAR), OMB Circulars A-110, A-122, A-133, and OMB's Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Super Circular) and SAP Ariba Software

    Project Management:

  • Critical Path Method (CPM), Earned Value Management System (EVM), Project Scheduling/Control, Requirements/Needs Analysis, Project Data Analysis, Statistical Analysis, Work Breakdown Structure (WBS), Statement of Work (SOW), Gantt/Flow Chart, Performance Simulation, Customer Relation Management, Project & Product Lifecycle, Software Development, Technical Writing/Business Proposal Writing
  • Network Infrastructure Support:

  • Router/Switch Configuration, LAN/WAN/Wireless LAN, NIC, Design/Implementation, Cabling: Cat 5e/6, PC/Laptop Support/Repair/Maintenance, Desktop Support/Help Desk/VoIP Support, Network Design & Implementation, Active Directory, DHCP, TCP/IP, DNS, VPN, IT Security: Firewall & Antivirus, transitioning
  • Instructional & Training:

  • Classroom Expertise, Curriculum Development, Instructional Design, LMS (Learning Management Systems), Foundational Learning, Computer-based Training (CBT) Knowledge Management, Learning Collaboration/Outsourcing Training, Study Guide, Curriculum Design and Development, Content Management, Learning Transformation Budget Developing, Project Tracking, Agile, Impact Analysis, Gap Analysis
  • Internet Skills:

  • Search Engine Optimization, WordPress, Copywriting, Blogging, Online Marketing, E-Commerce, Google Adwords, Web Analytics, Web Presentation, Whiteboard Script Development, Social Media Marketing

Certification

Project Management Professional (PMP) Certification (Expected Jul 2020) Certified Scrum Product Owner (CSPO) Certified Agile Professional (CAP) Certified Scrum Master (CSM)Life Cycle Logistics Level 1 Certificate, Defense Acquisition UniversityContract Officer Representative (COR) Certificate, Defense Acquisition

Affiliations

More than ten years of domestic and international broad-based experiences in IT infrastructure and software development, energy, business financials, healthcare and warfare projects. Most of my responsibilities include total project management oversight, project scheduling, control, communication, procurements, training, instruction and mentoring, research and development. Few of these projects includes $10 million security installation for reconnaissance and defense, software development projects ranging from $50k to $6.5 million. Others are IT infrastructure installation projects, Agile training, implementation of software development procedure, scheduling, coordination cost and risk control.

Languages

Spanish
Full Professional

Timeline

Emergency Management Specialist

Federal Emergency Management Agency
09.2021 - Current

Project Manager/Scrum Master

Wells Fargo
11.2019 - 05.2020

Senior Technical IT Project Manager/Delivery Manager

Anthem Inc
11.2019 - 07.2020

Scrum Master/Agile Trainer

Swisslog Logistics
04.2019 - 11.2022

Senior Business Systems Analyst

North Carolina Correction Enterprises (Narda Inc.)
01.2018 - 04.2019

Senior Technical Analyst

BBVA Compass Bank
07.2016 - 07.2017

Project Manager/Scrum Master

Alabama Medicaid Agency
05.2015 - 07.2016

Administrative Officer (HR)/Operations Officer

U.S. Department Of Defense
11.2012 - 03.2015

Bachelor of Science - Analytics

Purdue University
Nia J. Young