Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lane Herren

Tuscaloosa,AL

Summary

Skilled automotive technician with strong background in diagnostics, repair, and maintenance. Known for collaborative team efforts and flexibility in adapting to evolving needs. Strong focus on achieving results through problem-solving and technical proficiency. Dependable and prepared to make meaningful impact in any automotive service environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

ASE Certified Technician

Tuscaloosa Toyota
04.2023 - Current
  • Diagnosed and repaired complex automotive issues using advanced diagnostic tools and equipment.
  • Trained junior technicians on best practices for vehicle repair and safety protocols, fostering skill development.
  • Streamlined service workflow, reducing turnaround times while maintaining high-quality repair standards.
  • Conducted thorough inspections of vehicles to identify potential safety hazards and recommend necessary repairs.
  • Enhanced customer experience through effective communication regarding vehicle status and repair options available.
  • Ensured dealership compliance with manufacturer warranty requirements during routine maintenance procedures or recall-related services conducted on vehicles under warranty protection plans.

Oil Change and Tire Technician

Tuscaloosa Toyota
12.2021 - 04.2023
  • Greeted customers and answered questions about oil changes and other services.
  • Kept shop areas neat, clean and free of safety hazards.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Worked alone or in team-based systems to complete up to 40 oil changes each day.

Bay Supervisor

Blue Beacon
04.2019 - 12.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Identified individual employee's unique work styles and adapted management methods.
  • Monitored expenditures to mitigate risk of overages.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Bay Attendant

Blue Beacon
08.2015 - 04.2019
  • Used POS system to process cash, credit and debit payments.
  • Carried out visual inspections of over 50 vehicles per shift to confirm condition before sending into wash area.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing and savings opportunities through memberships or promotional information.
  • Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.

Education

Associates of Automotive And Service Technology -

Shelton State Community College
Tuscaloosa, AL
08-2023

Skills

  • Meticulous attention to detail
  • Effective prioritization
  • Vehicle inspection expertise
  • Implementation of safety protocols
  • Strategic issue analysis
  • Problem-solving skills
  • Team collaboration

Certification

  • Electrical ASE
  • Steering and Suspension ASE

Timeline

ASE Certified Technician

Tuscaloosa Toyota
04.2023 - Current

Oil Change and Tire Technician

Tuscaloosa Toyota
12.2021 - 04.2023

Bay Supervisor

Blue Beacon
04.2019 - 12.2021

Bay Attendant

Blue Beacon
08.2015 - 04.2019

Associates of Automotive And Service Technology -

Shelton State Community College

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