Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lane Nissen

Spokane Valley,WA

Summary

Hardworking and driven sales manager well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction, and bottom-line profitability.

Overview

20
20
years of professional experience

Work History

Sales Associate/Loan Originator

Priority Tax Relief
08.2024 - Current
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of the firm's services.
  • Educating clients on their options, evaluating clients eligibility for tax relief programs, and ensure a smooth onboarding process into the firm's services.
  • Assisted clients in resolving IRS issues by navigating complex regulations and negotiating settlements..



Sales Manager

Larry H Miller Honda
07.2018 - 07.2024
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Resolved customer issues quickly to increase client satisfaction.
  • Recruited, interviewed, hired, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Conducted team meetings to reinforce goals/objectives and set clear expectations about policies and procedures.
  • Coached and counseled in successful methods, assisting with individual selling efforts and helping sales representatives reach targets.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Conduct daily review of dealer socket, oversee inbound sales calls, address incoming emails, and manage internet leads.

Sales Manager

Lithia Camp Chevrolet
08.2016 - 06.2018
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Resolved customer issues quickly to increase client satisfaction.
  • Recruited, interviewed, hired, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Conducted team meetings to reinforce goals/objectives and set clear expectations about policies and procedures.
  • Coached and counseled in successful methods, assisting with individual selling efforts and helping sales representatives reach targets.
  • Conduct daily review of dealer socket, oversee inbound sales calls, address incoming emails, and manage internet leads.

Finance Manager

Lithia Camp Chevrolet
09.2013 - 08.2016
  • Approved loan applications based on customer creditworthiness.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Proactively identified solutions for customers experiencing credit issues.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Compiled closing packages for drafting and presentation accuracy.
  • Monitored Contracts in Transit for delay and fast funding.

Sales Associate

Lithia Camp Chevrolet
07.2011 - 09.2013
  • Top in sales units and gross profit.
  • Negotiated purchase price on vehicle being purchased as well as trade.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Helped in closing other sales associates deals.


Aircraft Charter Manager

Air Charter Professionals Inc.
01.2005 - 08.2011
  • Managed all operations Aircraft Charter Business.
  • Established new business growth strategy and execution to meet quarterly and annual goals.
  • Drove sales by developing multi-million dollar contract sales.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

Education

High School Diploma -

Mead High School
Spokane, WA
06.1984

Skills

  • Outstanding leadership skills
  • Skilled motivator and team builder
  • Skilled negotiator
  • Deal closer
  • Customer experience
  • Specialized in credit challenged customers

Timeline

Sales Associate/Loan Originator

Priority Tax Relief
08.2024 - Current

Sales Manager

Larry H Miller Honda
07.2018 - 07.2024

Sales Manager

Lithia Camp Chevrolet
08.2016 - 06.2018

Finance Manager

Lithia Camp Chevrolet
09.2013 - 08.2016

Sales Associate

Lithia Camp Chevrolet
07.2011 - 09.2013

Aircraft Charter Manager

Air Charter Professionals Inc.
01.2005 - 08.2011

High School Diploma -

Mead High School
Lane Nissen
Want your own profile? Build for free at LiveCareer.com