Summary
Overview
Work History
Education
Skills
References
Timeline
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Lane Potts

Eagan,MN

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

18
18
years of professional experience

Work History

Stay At Home Mom

Self-employed
Eagan, MN
04.2012 - Current
  • Demonstrates problem-solving abilities on a daily basis.
  • Demonstrates ability to multitask and juggle multiple responsibilities simultaneously.
  • Able to create a budget, stick to the budget, and handle the household finances.
  • Demonstrates exceptional time management in dealing with multiple sports, work, school, and social schedules for a family of seven.

Hockey Team Manager

Ames Youth Hockey, Eagan Youth Hockey
Ames, IA And Eagan, MN
10.2015 - Current
  • Planned and executed an entire hockey tournament that included marketing the tournament, securing teams to play, scheduling a full weekend of games based on time constraints, procuring donations from multiple sources for a fundraiser during the tournament, designed and ordered t-shirts and swag for the tournament participants.
  • Worked with hotels to procure the best pricing and accommodations for the team during travel weekends.
  • Communicated with outside teams to schedule scrimmages and other events for the team.

Photography Business Owner

Self-employed
Ames, IA
03.2014 - 04.2018
  • Started a business from the ground up.
  • Created effective business plans to focus strategic decisions on long-term objectives
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Participated in trade shows, conventions, and other events related to industry promotion.
  • Updated website content regularly according to current trends within target markets.
  • Determined pricing for products or services based on costs and competition.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships

Certified Nursing Assistant/Heart Monitor Technician

Mary Greeley Medical Center
Ames, IA
06.2006 - 09.2015
  • Answered call lights promptly and responded to patient needs accordingly.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Assisted in training technicians, medical students or other staff members.
  • Monitored patients' heart rhythms using real-time telemetry systems.
  • Documented all patient data, including vital signs and ECG readings, into electronic health records.
  • Coordinated with nursing staff regarding care plans for monitored patients before, during, and after procedures and tests.

Education

High School Diploma -

Ames High School
Ames, IA
05-2000

Pre Nursing, Certified Nursing Assistant

Des Moines Area Community College
Ankeny, IA

Family And Consumer Sciences

Iowa State University
Ames, IA

Skills

  • Task Prioritization
  • Analytical Thinking
  • Planning
  • Problem Resolution
  • Decision-Making
  • Multitasking
  • Verbal and written communication
  • Medical terminology knowledge
  • Patient Relations
  • Direct Patient Care
  • Adobe Photoshop
  • Studio management
  • Brand Management
  • Business Development
  • Idea Development and Brainstorming
  • Marketing Management
  • Time management abilities
  • Budget Management
  • Customer Relationship Management
  • Event Organization
  • Social Media Promotion
  • Travel Arrangements
  • Scheduling Coordination
  • Verbal and written communication

References

References available upon request.

Timeline

Hockey Team Manager

Ames Youth Hockey, Eagan Youth Hockey
10.2015 - Current

Photography Business Owner

Self-employed
03.2014 - 04.2018

Stay At Home Mom

Self-employed
04.2012 - Current

Certified Nursing Assistant/Heart Monitor Technician

Mary Greeley Medical Center
06.2006 - 09.2015

High School Diploma -

Ames High School

Pre Nursing, Certified Nursing Assistant

Des Moines Area Community College

Family And Consumer Sciences

Iowa State University
Lane Potts