Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lane Self

New Hope,Alabama

Summary

Dynamic professional with a proven track record in enhancing sales and customer service at Fleet Feet through effective cross-selling and upselling. Skilled in relationship building and verbal communication, adept at fostering customer loyalty. Demonstrated excellence in teamwork and collaboration during community outreach events. Excelled in a fast-paced environment, ensuring optimal health outcomes and safety standards as a Lifeguard at Scenic Swim Club.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fit Specialist/Sales Associate

Fleet Feet
01.2024 - Current
  • Enhanced store sales by effectively cross-selling and upselling products based on individual client needs.
  • Utilized detailed knowledge of diverse product offerings to make informed suggestions catered towards specific client preferences or requirements.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Lifeguard

Scenic Swim Club
07.2020 - 07.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Upheld hygiene standards in pool and surrounding area.
  • Responded to emergency situations in a timely, efficient manner.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.

Education

No Degree - Applied Sciences With A Focus in Business

Gadsden State Community College
Gadsden, AL
05-2025

High School Diploma -

Fort Payne High School
Fort Payne, AL
05-2023

Skills

  • Teamwork and collaboration
  • Verbal/written communication
  • Sales strategies
  • Relationship building
  • Goal oriented
  • Product sales
  • Excellent people skills
  • Time management
  • Multi-tasking strength
  • Listening skills
  • Exceptional customer service

Certification

  • Licensed Insurance Producer for Health and Life Insurance - Received November 2024

Timeline

Fit Specialist/Sales Associate

Fleet Feet
01.2024 - Current

Lifeguard

Scenic Swim Club
07.2020 - 07.2022

No Degree - Applied Sciences With A Focus in Business

Gadsden State Community College

High School Diploma -

Fort Payne High School

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Lane Self