Lane Williams
Prineville,OR
Summary
Experienced with managing assignments, following regulations and supporting emergency response operations with steady judgment and attention to detail. Clear, effective communication across teams and clients. Computer-savvy technical skills supporting account management and operational workflows.
Overview
8
8
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
Prineville, Oregon
09.2020 - Current
- Carried out patrols, inspections, and security checks throughout assigned facilities.
- Moved quickly during emergency situations by directing appropriate resources and personnel.
- Answered alarms, emergencies, and client service requests.
- Trained new officers on site procedures, radio use, and report writing to enhance team readiness.
- Developed and maintained schedules for security personnel, ensuring full coverage at client sites.
- Worked with clients, law enforcement, and Allied Universal’s leadership on incidents.
- Monitored compliance of security staff with required training and certifications under company policies and local regulations.
- Completed incident reports and shift logs for Allied Universal management.
- Provided coaching to employees through performance feedback and skill development.
Clerk/ODFW Agent
Bi Mart
Prineville, Oregon
08.2018 - 09.2020
- Helped customers with Bi-Mart membership questions and explained store policies to improve satisfaction.
- Processed purchases and ran cash register at sporting goods counter.
- Supported customers with questions and complaints in professional, courteous manner.
- Greeted shoppers and responded to basic questions with friendly service.
- Answered phone calls politely while providing strong customer service.
- Completed sales transactions and handled returns at point-of-sale systems.
- Kept payment and purchase records organized for in-store and special events sales.
- Maintained clean work area and supported daily store operations.
- Entered data to update customer account records.
- Verified identification and completed firearm transfer paperwork following federal and state rules.
- Completed background check steps and managed required compliance documentation.
Education
High School Diploma -
Crook County High School
Prineville, OR, OR06-2019
Skills
- Regulatory compliance
- Scheduling management
- Staff training
- Team leadership
- Problem solving
- Conflict resolution
- Communication skills
- Attention to detail
- Customer relations
- First aid certification
- AED certification
- Account management/Setup
Referances
- Jesse Williams (541) 362-6338
- Kyle Spratt (541) 604-4933
- Ben Clements (541) 280-9568
Timeline
Security Supervisor
Allied Universal Security Services
09.2020 - Current
Clerk/ODFW Agent
Bi Mart
08.2018 - 09.2020
High School Diploma -
Crook County High School