LaNecia Matthews
Nashville,TN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Sales Representative
Cutco Cutlery
Nashville , TN
06.2023 - Current
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Attended industry events such as conferences, seminars.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended merchandise to customers based on needs and preferences.
Receptionist
All About You Home Healthcare
Nashville, TN
12.2023 - 01.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Event Staff Member
Espejel Events
Nashville, TN
06.2022 - 08.2023
- Assisted in setting up and breaking down of the event space.
- Ensured that all necessary equipment was available for the duration of the event.
- Organized seating arrangements for guests prior to start of events.
- Maintained a clean environment by removing trash and debris from around the event area.
- Worked closely with catering staff to make sure food was served promptly at appropriate times.
- Kept track of attendance numbers throughout each session of the event.
- Responded quickly and efficiently to any requests from guests or speakers.
- Provided assistance with set up and tear down of stages, chairs, tables as needed.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Set up and tore down equipment for large scale events, conferences and graduations.
- Unloaded equipment from trucks to assist in setting up venue for events.
- Assisted guests with determining seat location, escorting guests to assigned seating.
Education
Bachelor of Science - Architectural Engineering
Tennessee State University
Nashville, TN05.2027
Skills
- Customer Needs Assessment
- Lead Generation
- Account Management
- Proposal Development
- Customer Service
- Sales Development
- Business Development
- Client Service
Timeline
Receptionist
All About You Home Healthcare
12.2023 - 01.2024
Sales Representative
Cutco Cutlery
06.2023 - Current
Event Staff Member
Espejel Events
06.2022 - 08.2023
Bachelor of Science - Architectural Engineering
Tennessee State University