LANEE L. IVY
Washington,DC
Summary
To obtain a position utilizing my customer service skills. Willing to relocate to Washington, DC – Maryland – Virginia .Authorized to work in the U.S. for any employer
Overview
12
12
years of professional experience
Work History
Real Estate Agent
Ivy Group Reality LLC
Washington, DC
01.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Commercial Cleaner
Ivy Clean
Washington, DC
01.2020 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Disposed of trash and recyclables each day to avoid waste buildup.
Event Staff
CSC
Upper Marlboro, Maryland
01.2015 - 01.2016
- Patrolled building and grounds at events to ensure safety and security
- Responded to and reported security issues and suspicious activities
- Checked parked vehicles for parking permits or passes
- Scanned tickets, requested ID’s to verify identity, checked for weapons and assisted with crowd control
- Monitored CCTVs
- Maintained hourly incident logs
Team Member/Cashier
Subway
Charlotte Hall, Maryland
01.2014 - 01.2015
- Greet customers
- Operate cash register
- Sanitize food table, prep food, clean lobby and restrooms
- Handled all cash transactions
- Receive payments by cash, checks, credit cards, gift cards, coupons
Sales Associate (Seasonal)
Nationals Park
Washington, DC
01.2013 - 01.2014
- Greet customers and direct them to their seats or stadium facilities
- Prepped and organized food stands areas
- Sale tickets to game
- Monitored and served as a visual deterrent to theft while interacting with customers and providing product and service information, resolved service issues, addressed safety concerns
Education
HS Diploma -
Anacostia High School
01.2024
Skills
- Strong organizational skills
- Detail-oriented skills
- Interpersonal communication skills
- Written communication skills
- Oral communication skills
- Ability to handle multiple tasks simultaneously
- Ability to acquire knowledge rapidly
- Ability to work independently
- Team contribution
Timeline
Real Estate Agent
Ivy Group Reality LLC
01.2020 - Current
Commercial Cleaner
Ivy Clean
01.2020 - Current
Event Staff
CSC
01.2015 - 01.2016
Team Member/Cashier
Subway
01.2014 - 01.2015
Sales Associate (Seasonal)
Nationals Park
01.2013 - 01.2014
HS Diploma -
Anacostia High School