Lanekia Lewis

• Provided detailed project status updates to clients and executive management
• Monitored project performance to identify areas of improvement and make adjustments
• Reviewed project invoices for approval
• Drafted quarterly reports to identify successful outcomes, insights and future recommendations
• Reported regularly to managers on project budget, progress and technical problems
• Recruited and oversaw personnel to achieve performance and quality milestones

• Attended company/office meetings
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
• Skilled at working independently and collaboratively in a team environment
• Managed time efficiently in order to complete all tasks within deadlines

Project Specific

• Followed all current HIPAA compliance and security measures through annual/quarterly training
• Identified and applied customer-specific rules and processes
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures
• Checked medical files for accuracy and completion
• Maintained accuracy, completeness, and security for medical records and health information

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of fashion trends
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers
• Assessed merchandise mix to continually broaden and improve assortments
• Completed daily paperwork and computer entry of sales data as established by management
• Supervised creation of exciting merchandise displays to catch attention of store customers

• Greeted customers entering store and responded promptly to customer needs
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Worked flexible schedule and extra shifts to meet business needs
• Helped customers complete purchases, locate items, and join sign-up for mobile app
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy

• Greeted customers entering store
• Restocked and organized merchandise behind front counter
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas
• Processed orders on POS system and accepted cash and charge payments
• Kept drawer balanced by accurately processing cash, credit and debit payments