Seeking long term position in the Business Administration/Medical field where I can utilize my skills and ability to benefit from organization with growth within the company.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Weight Watchers International
Leawood
12.2013 - Current
Assist members with Weight Watches products and services
Recognize issues with members accounts and resolve them with problem solving skills
Provide a world-class customer service experience for our customers by answering questions and diffusing frustrations
Provide service for Field Staff members with HR/Payroll concerns.
Customer Service Representative
Asurion
Kansas City
02.2010 - 12.2013
Process telecommunication insurance claims for Sprint wireless customers
Answer questions about product details, and issues with insurance claims
Perform duties while working in a team atmosphere.
Packer
Dillards Distribution Center
Leawood, MO
03.2006 - 02.2010
Perform a variety of tasks to prepare product for mailing including proofing, matching, stuffing, stamping and canceling
Pull product from end of offline stamper
Use order processing software to print, edit and assemble cards and envelopes on laser printing equipment per order qualifications.
Warehouse- Packer
JcPenney Distribution Center
Lenexa
05.2004 - 02.2006
Inspects, and logs data into the appropriate systems to reflect the quantity and condition of merchandise received or distributed
Prepare merchandise for inventory and distribution
Enters/logs appropriate data into on-line systems, as required.
Education
Associates of Occupational Studies - X-Ray Medical Technician/Medical Assistant
Heritage College
01.2009
General Studies -
Westport High School
01.2000
Skills
Customer Service
Collections
Microsoft Office
Medical coding/billing
Business Etiquette/Professional Appearance
Computer Savvy with multiple systems
Diagnostic/Vital testing
Timeline
Customer Service Representative
Weight Watchers International
12.2013 - Current
Customer Service Representative
Asurion
02.2010 - 12.2013
Packer
Dillards Distribution Center
03.2006 - 02.2010
Warehouse- Packer
JcPenney Distribution Center
05.2004 - 02.2006
Associates of Occupational Studies - X-Ray Medical Technician/Medical Assistant