Laneque Cager
Forest,MS
Summary
Dedicated worker, committed to supporting/assisting people in different settings. Responsible team player always willing to assume additional responsibility.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Associate
Heart To Heart Healthcare
11.2022 - 12.2023
- Maintained clean, safe, and well-organized patient environment.
- Enhanced patient satisfaction by providing compassionate and attentive care during daily interactions.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided emotional support to patients and families, fostering trust and strong relationships throughout the care process.
- Performed patient mobility services by turning, lifting, moving and repositioning patients.
- Ran errands for patients, did shopping, and picked up other necessities.
- Provided adjunct care by administering enemas, douches, nonsterile dressings and heat treatments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Customer Service Cashier
Walmart
03.2018 - 12.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Redeemed coupons to discount purchases.
- Utilized various software applications to process customer orders.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided help in resolving complex problems.
Patient Care Assistant
Mississippi Rehabilitation Services
05.2016 - 07.2017
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
Education
Diploma - Medical Assisting
Delta Technical College
Ridgeland, MS05.2024
Certificate - Phlebotomy
College of Health Services & Careers
Pearl, MS09.2022
Diploma -
Morton High School
Morton, MS05.2011
Skills
- Daily living support
- Patient Care
- Multitasking ability
- Basic Life Support
- Vital signs monitoring
- First aid and safety
- Direct Patient Care
- HIPAA Compliance
- Organizational Skills
- Verbal and written communication
- Patient Education
- Documentation accuracy
- Patient Transport
- EKG Interpretation
- Medication Administration
- Medical Terminology
- Phlebotomy
- Proficient in Software
- Patient Observation
- Infection control standards
- Feeding Assistance
- Sterilization techniques
- Specimen Collection
- Vital signs
- CPR Certification
- Recording vital signs
- Patient relationship building
Certification
- CMA - Certified Medical Assistant
- CPR Certification
Timeline
Patient Care Associate
Heart To Heart Healthcare
11.2022 - 12.2023
Customer Service Cashier
Walmart
03.2018 - 12.2020
Patient Care Assistant
Mississippi Rehabilitation Services
05.2016 - 07.2017
Diploma - Medical Assisting
Delta Technical College
Certificate - Phlebotomy
College of Health Services & Careers
Diploma -
Morton High School
- CMA - Certified Medical Assistant
- CPR Certification
Similar Profiles
Zoey TaylorZoey Taylor
Clinical Externship (CNA) at Heart To Heart Healthcare TrainingClinical Externship (CNA) at Heart To Heart Healthcare Training
Tiffany JamesTiffany James
Patient Service Coordinator at Hartford Healthcare Heart and Vascular Middlesex Cardiology AssociatesPatient Service Coordinator at Hartford Healthcare Heart and Vascular Middlesex Cardiology Associates
Genisha SpencerGenisha Spencer
Lab Technologist at Heart of Texas HealthcareLab Technologist at Heart of Texas Healthcare