Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lanessa Bautista

White Salmon,WA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Caregiver

Avamere
Hermiston, OR
12.2023 - Current
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Front Office Receptionist

Rivercrest Behavioral Health
Hermiston, OR
07.2022 - 07.2023
  • Answered phone calls, transferred calls, took messages, and provided information to callers.
  • Scheduled appointments for clients and recorded all client data into the system.
  • Assisted with administrative tasks such as filing documents, photocopying, faxing.
  • Received payments from customers and processed credit card transactions accurately.
  • Maintained confidentiality of customer information at all times.
  • Entered new client data into database systems accurately.
  • Maintained front office cleanliness and organized supplies to increase productivity.

Front Desk Receptionist

Familly Health Associates
Hermiston, OR
02.2020 - 06.2022
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Protected patients by observing strict HIPAA guidelines.

Education

High School Diploma -

Stanfield High School
Stanfield, OR
06-2016

Skills

  • Indirect Patient Care
  • Client Documentation
  • Multi-Line Telephone Systems
  • Administrative Skills
  • Credit And Cash Payments
  • Sensitive Information Handling
  • Hipaa Compliance

Timeline

Caregiver

Avamere
12.2023 - Current

Front Office Receptionist

Rivercrest Behavioral Health
07.2022 - 07.2023

Front Desk Receptionist

Familly Health Associates
02.2020 - 06.2022

High School Diploma -

Stanfield High School
Lanessa Bautista