Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Caregiver
Avamere
Hermiston, OR
12.2023 - Current
Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Front Office Receptionist
Rivercrest Behavioral Health
Hermiston, OR
07.2022 - 07.2023
Answered phone calls, transferred calls, took messages, and provided information to callers.
Scheduled appointments for clients and recorded all client data into the system.
Assisted with administrative tasks such as filing documents, photocopying, faxing.
Received payments from customers and processed credit card transactions accurately.
Maintained confidentiality of customer information at all times.
Entered new client data into database systems accurately.
Maintained front office cleanliness and organized supplies to increase productivity.
Front Desk Receptionist
Familly Health Associates
Hermiston, OR
02.2020 - 06.2022
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Protected patients by observing strict HIPAA guidelines.
Education
High School Diploma -
Stanfield High School
Stanfield, OR
06-2016
Skills
Indirect Patient Care
Client Documentation
Multi-Line Telephone Systems
Administrative Skills
Credit And Cash Payments
Sensitive Information Handling
Hipaa Compliance
Timeline
Caregiver
Avamere
12.2023 - Current
Front Office Receptionist
Rivercrest Behavioral Health
07.2022 - 07.2023
Front Desk Receptionist
Familly Health Associates
02.2020 - 06.2022
High School Diploma -
Stanfield High School
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