Lanette Delgado
Victorville,CA
Summary
Organized, dependable and professional candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibility to meet company goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Neuromuscular Massage Therapist
Body Wellness - Therapeutic Massage & Body Work
Whittier , CA
2017.07 - 2022.08
- Greeted clients with friendly smile, provided safe, effective and professional massage therapy
- Communicated with clients regarding health history, expectations, services and procedures for safe, comfortable environment and positive experience
- Used critical thinking for successful outcome utilizing knowledge, skill and experience
- Answered calls/text messages, booked sessions, handled payments
- Created marketing advertisements to increase awareness on the importance of massage, build clientele and increase sales
- Utilized Massagebook application to better handle and keep track of all services, services rendered, S.O.A.P. notes and payments
Accounts Payable Clerk
Steven Label Corporation
Santa Fe Springs , CA
2006.10 - 2015.10
- Answered all office personnel phone calls, directed calls to appropriate employee and answered questions
- Investigated daily variances and errors, maintained good working relationships with vendors and company staff to resolve disputes and variety of issues
- Applied proper codes to invoices and files to keep records organized and easily searchable
- Reviewed vendor invoices for appropriate documentation and validity prior to payment, matched purchase orders with invoices and recorded necessary information
- Input daily between 25 - 50 vendor invoice information into Peachtree software
- Created, generated and submitted weekly payment file for authorization utilizing Excel software, printed vendor payments and mailed out
- Entered figures using 10-key calculator to compute data quickly
- Trained new employees on accounting principles and company procedures
Route Auditor
7Up/RC Bottling Co.
Vernon , CA
2001.03 - 2005.06
- Collected and verified all route invoices from 40+ delivery drivers daily, balanced each invoice with money collected from customer
- Maintained great communication with drivers, dispatchers, supervisors and company controller staff
- Uploaded information from driver hand-held units to JD Edwards software
- Reconciled and posted payments to all accounts
- Created and balanced bank deposit including large sums of currency and checks on daily basis for pick up by armored service
- Researched and resolved all issues concerning invoices and driver errors
- Trained new employees on company policies and work area
Education
Certificate - Massage Therapy
National Holistic Institute
Santa Ana, CA07.2017
Certification - Computer Office Automation
Practical Data Processing
Artesia, CA01.2000
Accounting
Whittier Adult School
Whittier, CA05.1998
High School Diploma -
El Rancho High School
Pico Rivera, CA06.1987
Skills
- Data Entry
- 10-Key
- Excel and Word
- Relationship Building
- Customer Service
- Professional phone etiquette
- Communication Skills
- Highly Dependable
- Dedicated Team Player
- Detail Oriented
- Computer Proficient
Affiliations
Rolling Deep for Charities is an organization that I have been affiliated with for about ten years. Every year we collect school supplies and bicycles along with other items to distribute to the underprivileged children of Los Angeles and the children of Rosarito, Mexico.
Certification
- CMT - Certified Massage Therapist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Timeline
Neuromuscular Massage Therapist
Body Wellness - Therapeutic Massage & Body Work
2017.07 - 2022.08
Accounts Payable Clerk
Steven Label Corporation
2006.10 - 2015.10
Route Auditor
7Up/RC Bottling Co.
2001.03 - 2005.06
Certificate - Massage Therapy
National Holistic Institute
Certification - Computer Office Automation
Practical Data Processing
Accounting
Whittier Adult School
High School Diploma -
El Rancho High School
- CMT - Certified Massage Therapist
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