Lanette Murray
Richmond
Summary
Dynamic Retail Sales Manager with proven success in driving sales through effective customer engagement and strategic product placement.
Overview
23
23
years of professional experience
Work History
Retail Sales Manager
NAPA Auto Parts - Genuine Parts
Smithfield, UT
06.2019 - Current
- Led team in achieving sales targets through strategic product placement and customer engagement.
- Developed training programs for staff to enhance product knowledge and customer service skills.
- Analyzed inventory levels to optimize stock management and reduce excess costs.
- Implemented store merchandising strategies to create visually appealing displays, driving customer traffic.
Sales Manager
Lindquist Auto Parts
Logan, UT
10.2002 - 06.2019
- Led sales team to exceed quarterly targets through effective strategy implementation and performance monitoring.
- Developed and executed training programs to enhance product knowledge and sales techniques among staff.
- Analyzed market trends and customer feedback to refine sales strategies, increasing customer satisfaction rates.
- Fostered relationships with key clients, resulting in improved retention and expanded business opportunities.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Accounting
Bridgerland Applied Tech
Logan Utah11-1991
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
- Customer engagement
- Cash handling
- Store opening and closing
- Inventory management
Timeline
Retail Sales Manager
NAPA Auto Parts - Genuine Parts
06.2019 - Current
Sales Manager
Lindquist Auto Parts
10.2002 - 06.2019
Accounting
Bridgerland Applied Tech