Summary
Overview
Work History
Education
Skills
Timeline
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Laney Ames

San Marcos ,TX

Summary

Dynamic and dedicated waitress with strong multitasking abilities honed at Southfork Cafe, where I thrived in high-pressure environments. Known for exceptional customer service and team collaboration, I effectively trained new hires while maintaining a positive atmosphere. Proficient in cash handling and decision-making, I consistently ensured guest satisfaction.

Overview

6
6
years of professional experience

Work History

Waitress

Southfork Cafe
Plano, TX
06.2025 - 08.2025

This location was short staffed majority of the time I was here. With no host or food runner the servers were put in high stress situations multiple times having to juggle orders, sitting people, checking people out, and running food. This helped me achieve great multitasking skills and very easily not get stressed during hard times.

Due to being short staffed I would also train a lot of the new hires allowing for a great leadership presence.

Always had a positive attitude towards customers and great relationships with any employee around me.

Manger- Zuhair Ali (469)-835-8288

Waitress

Scrambler Cafe
Plano, TX
05.2022 - 08.2024

Provided excellent customer service during stressful situations

Always keeping a smile and positive attitude when being hit with a high stress environment/ Scenario

Juggled multiple tasks at the same time ( taking orders, delivering food and drinks, checking people out, helping other servers if needed) allowing for great multitasking skills. Continually to grow in this field.

I have also started as a host here and quickly made my way up. During my hosting era I would also be pushed to pre buss while checking people out and seating them. Always with a smile and great attitude.

Manager : Sam (815)-713-0469

Baby Sitter

Individual Families
Dallas, TX
01.2020 - 08.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Host

Scrambler Cafe
01.2022 - 05.2022

Education

High School Diploma - Kinesiology

Texas State University
San Marcos, TX

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Cash handling
  • Decision-making
  • Safe food handling
  • Menu recommendations
  • Food running
  • Table setting
  • Active listening
  • Time management
  • Performance improvement

Timeline

Waitress

Southfork Cafe
06.2025 - 08.2025

Waitress

Scrambler Cafe
05.2022 - 08.2024

Host

Scrambler Cafe
01.2022 - 05.2022

Baby Sitter

Individual Families
01.2020 - 08.2024

High School Diploma - Kinesiology

Texas State University