Laney Burckhard
ABERDEEN,SD
Summary
Personable, friendly and goal-oriented with several years of experience in service and support. Customer-focused team player offering to abide in team collaboration, active listening, potential high-stress environment, time management and sales. Dedicated to customer loyalty and satisfaction to meet the standards of the company’s goals.
Overview
2
2
years of professional experience
Work History
Floral Assistant
Lily’s Floral
Aberdeen, SD
11.2025 - Current
- Guided customers in selecting floral arrangements and gifts to enhance their experience.
- Arranged fresh flowers for display and sale to attract customers and promote purchases.
- Maintained cleanliness and organization of work area and storage rooms.
- Responded to incoming phone calls to assist customers. and helped assisted with outgoing deliveries.
Sales Associate
Novel Ideas
Aberdeen, SD
12.2024 - 10.2025
- Guided customers in selecting products and addressing inquiries to enhance shopping experience.
- Processed transactions and returns using POS system to ensure accurate sales records.
- Organized books and merchandise displays to create an appealing shopping environment.
Education
Central High School
Aberdeen, SDSkills
- Customer service / sales
- Inventory management / organization
- Physical endurance
- Compassionate care
References
References available upon request.
Timeline
Floral Assistant
Lily’s Floral
11.2025 - Current
Sales Associate
Novel Ideas
12.2024 - 10.2025
Central High School