Laney Dowding
Mapleton
Summary
Accomplished Loan Officer with proven success in financial advising, consumer lending, and loan origination, including generating $10.5 million in loans at Utah First Federal Credit Union in 2024. Skilled in assessing loan applications, ensuring regulatory compliance, and guiding members through the loan process. Holds active NMLS registration and Notary Public Certification. Known for strong relationship-building and team collaboration. Results-driven and client-focused with a thorough understanding of financial regulations.
Overview
7
7
years of professional experience
Work History
Loan Officer
Utah First Federal Credit Union
12.2022 - Current
- Maintained up-to-date knowledge of lending regulations through monthly training sessions.
- Built strong relationships with members by offering personalized loan solutions based on financial assessments, as well as assisting with daily transactions and branch operations.
- Managed a weekly loan queue of 40+ applications, ensuring timely and accurate decisions for all members.
- Generated $10.5 million in loans in 2024, including signature loans, credit cards, home equity lines of credit, and vehicle loans.
- Licensed Public Notary and NMLS-certified.
Lead Jeweler
Lashbrook Designs
03.2019 - 12.2022
- Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces and wedding rings.
- Utilized a lathe, resin, and sanding/polishing tools to achieve precise and high-quality finishes on rings.
- Oversaw the bulk of quality control (QC) processes, ensuring products met company standards and client specifications.
- Led and supervised a team of 6 finishers, providing guidance and ensuring efficient workflow.
Receptionist Coordinator
East Valley Veterinary Clinic
06.2018 - 02.2019
- Handled inbound and outbound calls, scheduling appointments and assisting clients with inquiries to ensure a smooth and positive experience.
- Organized and maintained client files, ensuring accurate and up-to-date records for efficient clinic operations.
- Monitored and restocked office supplies and resources, supporting the daily operations of the clinic.
- Provided a warm and professional reception experience, enhancing client satisfaction and contributing to a positive atmosphere.
Education
Associate's Degree in Business Administration -
Weber State University
Ogden, UT05-2020
Skills
- Documentation and Application Review
- Financial Advising and Consumer Lending
- Relationship Building and Client Management
- Banking Operations and Cash Handling
- Active NMLS Registration
- Notary Public Certification
- Advanced Proficiency in Microsoft Word
- Typing Speed: 75 WPM
Timeline
Loan Officer
Utah First Federal Credit Union
12.2022 - Current
Lead Jeweler
Lashbrook Designs
03.2019 - 12.2022
Receptionist Coordinator
East Valley Veterinary Clinic
06.2018 - 02.2019
Associate's Degree in Business Administration -
Weber State University
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