HELENA HOUCK
MAUMEE,US
Summary
As a dedicated and enthusiastic professional, I bring strong communication skills, a positive working attitude, and a keen ability to connect with customers. With a passion for delivering exceptional service and a commitment to fostering positive relationships, I thrive in collaborative environments where my interpersonal abilities can shine. Eager to contribute my skills and learn from experienced colleagues, I am well-equipped to make meaningful contributions to a dynamic team and contribute to the success of the organization.
Overview
5
5
years of professional experience
Work History
Sales Associate
Club Pilates Franchise LLC
Perrysburg, OH
05.2024 - Current
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Processed transactions using a point-of-sale system.
- Answered incoming telephone calls to provide store, products and services information.
- Answered store and merchandise questions and led customers to wanted items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Developed trusting relationships with customers by making personal connections.
- Helped customers find specific products, answered questions, and offered product advice.
Guest Advocate
Target Corporation
Perrysburg
01.2024 - Current
- As a guest advocate, I am the font line of the shopping experience and play a crucial role in creating a positive customer experience
- Customer Service: Interacting with guests in a friendly and helpful manner, answering questions, addressing concerns, and resolving problems
- Cashiering: Scanning and bagging purchases efficiently and accurately, following food safety standards, informing guests about current and upcoming promotions/activities/events and company best practices
- Store Maintenance: Maintain a clean and organized work area, including gathering abandoned items and restocking supplies
- Order Fulfillment: Assist with services like Order Pick Up and Drive Up
Seasonal Cashier Assistant
Costco
Perrysburg
09.2023 - 12.2023
- As a cashier assistant at Costco, helped create positive customer relations by providing efficient and friendly service during transactions
- Handling diverse customer inquiries and managing high-volume transactions enhanced my communication skills and ability to work under pressure, ensuring a seamless and satisfying shopping experience
- Collaborating closely with the team, I contributed to the overall success of the front end team by promoting a cooperative and customer-focused environment
Summer Intern
Toledo Orthodontics
Toledo
01.2020 - 01.2023
- During my summer internships with Dr
- Potts, I had the invaluable opportunity to work closely with patients and immerse myself in the intricacies of orthodontic care
- My responsibilities included assisting in patient care, where I honed my interpersonal skills by engaging with individuals in a professional and empathetic manner
- Additionally, I played a vital role in the sterilization process, ensuring a safe and hygienic environment for both patients and staff
- Collaborating with a dedicated team of professionals, I gained practical insights into the daily operations of an orthodontics practice
Education
Bachelor of Science - Business Administration
Bowling Green University
Bowling Green05-2027
HIGH SCHOOL - INTERNATIONAL BACCALAUREATE
Notre Dame Academy
Toledo01.2023
Skills
- Communication
- Customer Service
- Teamwork
- Problem-solving
- Adaptability
- Time Management
- Product sales
- Multi-tasking strength
- Relationship building
Timeline
Sales Associate
Club Pilates Franchise LLC
05.2024 - Current
Guest Advocate
Target Corporation
01.2024 - Current
Seasonal Cashier Assistant
Costco
09.2023 - 12.2023
Summer Intern
Toledo Orthodontics
01.2020 - 01.2023
Bachelor of Science - Business Administration
Bowling Green University
HIGH SCHOOL - INTERNATIONAL BACCALAUREATE
Notre Dame Academy
Similar Profiles
Liv DrummondLiv Drummond
Regional Sales Manager - Central at Club Pilates Franchise LLCRegional Sales Manager - Central at Club Pilates Franchise LLC
Gabrielle MendozaGabrielle Mendoza
General Manager at Club Pilates Franchise LLCGeneral Manager at Club Pilates Franchise LLC
Lisa HarrisLisa Harris
Senior Regional Sales Manager at Club Pilates Franchise LLCSenior Regional Sales Manager at Club Pilates Franchise LLC
Sophia FontSophia Font
Front Desk Receptionist at Club Pilates Franchise LLCFront Desk Receptionist at Club Pilates Franchise LLC
Lisa HeraldLisa Herald
Food Service Worker-Substitute at Anthony Wayne SchoolsFood Service Worker-Substitute at Anthony Wayne Schools