Laneya Landers
Phoenix,United States
Summary
Dedicated Direct Support Professional with experience at sevita Health, skilled in behavior redirection and compassionate caregiving. Proven ability to implement personalized care plans, enhancing client independence and well-being. Adept at crisis intervention and maintaining safety, ensuring optimal outcomes for individuals with diverse needs. Committed to fostering positive client relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Legend DDD Services
06.2025 - 10.2025
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Implemented personalized care plans to address unique needs and preferences of clients.
- Monitored client progress and reported behavioral changes to management for optimal support adjustments.
- Facilitated recreational activities to encourage social interaction and engagement among clients.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Developed and implemented individualized care plans to meet individual needs of each client.
Cashier
Hudson News
02.2024 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted customers with inquiries and provided product information.
- Ensured cleanliness and organization of checkout area for optimal customer experience.
- Handled returns and exchanges according to company policies effectively.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Processed customer transactions efficiently using POS systems.
Direct Support Professional
Sevita Health
04.2023 - 12.2024
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Cashier
Fry's Food And Drug
12.2021 - 12.2023
- Collaborated with team members to improve service speed during peak hours.
- Managed inventory levels by restocking shelves as needed throughout shifts.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Warehouse Worker
Floor and Decore
06.2022 - 06.2023
- Operated forklifts and pallet jacks to efficiently move goods throughout warehouse.
- Implemented safety protocols, maintaining compliance with OSHA regulations for a safer work environment.
- Trained new employees on warehouse procedures, enhancing team productivity and knowledge sharing.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Education
High School Diploma -
Sequoia Charter School
Mesa Arizona05-2022
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Behavioral management
- Medication administration
- Compassionate caregiving
- Health and safety requirements
- Direct patient care
- Behavioral support
- State regulations
- First aid and CPR
Certification
- DCA - Direct Care Aide
- Article 9 (Currently active until 2027)
- First aid and Cpr (adolesents and Adults currently active until 2027)
I am willing to obtain other certifications and training
Timeline
Direct Support Professional
Legend DDD Services
06.2025 - 10.2025
Cashier
Hudson News
02.2024 - 06.2025
Direct Support Professional
Sevita Health
04.2023 - 12.2024
Warehouse Worker
Floor and Decore
06.2022 - 06.2023
Cashier
Fry's Food And Drug
12.2021 - 12.2023
High School Diploma -
Sequoia Charter School