Laneya Livingston
Pittsburgh,PA
Summary
Dedicated, organized, and hard-working retail worker with 2 years' experience working in a retail environment. Efficient and responsive team player with excellent multitasking skills and ability to support multiple departments with customer inquiries and register-handling tasks as needed.
Overview
3
3
years of professional experience
Work History
Operations Lead
Party City
12.2021 - Current
- Streamlined operations by implementing efficient processes and optimizing workflows.
- Handles and resolves all customer issues that come about
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Getting Freight to the floor within 24 hours
Crew Member
Dunkin HRG
05.2021 - 12.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Skilled in using different POS systems
Was in the process of becoming a shift leader
Education
High School Diploma -
Pittsburgh Carrick High School
Pittsburgh, PA06.2023
Skills
- Quality Standards
- Inventory Control Processes
- Customer Needs Acknowledgement
- Financial Performance Understanding
- Cash Handling
- Product Promotion
- Verbal and Written Communication
- Time Management
Timeline
Operations Lead
Party City
12.2021 - Current
Crew Member
Dunkin HRG
05.2021 - 12.2021
High School Diploma -
Pittsburgh Carrick High School