Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Communication Skills
References
Timeline
Generic

LaNeysia (Ariel) Winston

Houston,Tx

Summary

Enthusiastic Leasing Consultant with many years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.

Overview

8
8
years of professional experience

Work History

Leasing Consultant

Tam Residential
Houston, TX
09.2024 - Current
  • Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Ensured that all paperwork was completed accurately in accordance with company policy.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Conducted informative and personalized tours, resulting in new leases.
  • Detailed application requirements and answered questions from prospective tenants.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.

Leasing Consultant-Leasing Manager

GoldOller Real Estate
09.2020 - 08.2024
  • - Built and maintained a google rating of 4 stars, month over month
  • - Implemented a resident retention plan which resulted in a 20% decrease in turnover
  • - Developed an effective marketing strategy resulting in a 25% increase in traffic over a 3-month span which increase occupancy by 4%
  • - Have an average lease percentage of 41% with a move in conversion of 98% month-over-month
  • - Performed consistent application processing with a 72-hour turn-around
  • - Impeccable guest card/ Prospect follow-up daily habits
  • Performed daily maintenance callbacks to ensure resident satisfaction.
  • - Planned exciting resident events that supported the stability of Resident Retention
  • - Completed annual unit inspections/ assist maintenance technicians with preventative maintenance

Assistant Manager-Clubhouse Manager

Judwin Properties
07.2018 - 08.2020
  • Produced thorough, accurate and timely reports of project activities.
  • Communicated regularly with customers to gain insights into their needs.
  • Oversaw and maintained Clubhouse facilities, including Bowling alley, Gym, Basketball court, Theatre, and gaming area.
  • Organized and implemented bi-monthly resident events.
  • Assisted in collecting and posting money orders/ cashier checks.
  • Applied final charges after conducting move-out inspections.
  • Collected balances from former residents.

Survey Analyst-Data Entry

Promark Research Corporation
11.2016 - 03.2017
  • Provided guidance on how best to interpret the data gathered through surveys.
  • Reviewed existing literature on relevant topics in order to inform survey design decisions.
  • Drafted recommendations based on the findings of the conducted surveys.
  • Participated in meetings and brainstorming sessions with other stakeholders to generate new project ideas resolve current concerns.

Education

CALP -

Houston Apartment Association
05-2021

Skills

  • Strategic Leadership
  • Resident Support Services
  • Outstanding Client Support
  • Effective Conflict Resolution
  • Effective Issue Resolution
  • Application processing
  • Unit inspections
  • Lease administration
  • Event planning
  • Data analysis
  • Time management
  • Experience in Tax Credit/ Essential housing

References

Available upon request.

Leadership Experience

Teambuilding is the key to a successful operation; a great Leader understands that all parts of the body is vital.

Communication Skills

Practices conflict resolution and exceptional customer service when resolving a Resident's concerns daily. Ensure that follow up is consistent and professional.

References

References available upon request.

Timeline

Leasing Consultant

Tam Residential
09.2024 - Current

Leasing Consultant-Leasing Manager

GoldOller Real Estate
09.2020 - 08.2024

Assistant Manager-Clubhouse Manager

Judwin Properties
07.2018 - 08.2020

Survey Analyst-Data Entry

Promark Research Corporation
11.2016 - 03.2017

CALP -

Houston Apartment Association

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LaNeysia (Ariel) Winston