Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

lang hennings

Provo,UT

Summary

Proactive Small Business Owner with extensive experience in efficient daily operations and customer relations. Successfully established a loyal customer base and consistently grew clientele. Skilled in business management, staff support, bringing a strong foundation and drive for new opportunities.

Overview

2
2
years of professional experience

Work History

Small Business Owner

Private Surf Lessons
05.2019 - 08.2021
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.

Intern

Stance Socks
01.2021 - 06.2021
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

Bach - Business Management

Brigham Young University
Provo, UT
04-2027

Skills

  • Small business operations
  • Planning and execution
  • Staff hiring
  • Opportunity Identification
  • Customer Relations
  • Relationship Building
  • Business marketing
  • Quality Assurance
  • Creative capabilities

Languages

Spanish
Full Professional

Timeline

Intern

Stance Socks
01.2021 - 06.2021

Small Business Owner

Private Surf Lessons
05.2019 - 08.2021

Bach - Business Management

Brigham Young University

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