LANI HALL
Honolulu,HI
Summary
Escrow Assistant offering a year background managing administrative needs in high-volume office environments. Experienced in escrow procedures with professional demeanor and excellent communication skills.
Overview
48
48
years of professional experience
Work History
ESCROW ASSISTANT
MENIFEE VALLEY ESCROW, INC
12.2020 - 03.2022
- Responsibilities include, preparing real estate closing documents, maintaining files and records
- Provide exceptional customer service to our clients
- Provide support to the escrow officers
- Clerical tasks, opening new files
- Editing correspondence and documents
- Request and follow-up on documents
- Prioritize and manage multiple files simultaneously
- Answer, screen, and transfer telephone calls for the escrow officers.
REALTOR
12.1986 - 11.2020
- VARIOUS BROKERAGES
- Helping clients purchase, rent, or sell properties
- Advising clients about market conditions, conduct walkthroughs, and provide guidance and assistance through the process
- Provided incredible customer service to all clients to ensure needs and requirements were met
- Actively communicated with clients to ensure satisfaction
- Negotiated with sellers and buyers to ensure a smooth and agreeable sale
- Developed and implemented effective marketing techniques
- Ensured compliance with all federal and local laws regarding real estate
- Recognition
- Received various top production and sales awards.
TASTING ROOM MANAGER
HARD ROW TO HOE VINEYARD
12.2017 - 08.2020
- WINERY
- Lead tasting room activity with mind-set to achieve revenue goals, grow the wine club and ensure quality service
- Exemplified the winery culture and created a positive working environment
- Ensured the satisfaction of all customers
- Conducted daily business activities
- Cash accounting, reporting, opening, closing
- Controlled inventory and performed audits
- Managed a small staff and ran weekly payroll.
ASSISTANT STORE MANAGER & SALES ASSOCIATE, COACH
02.2010 - 04.2015
- Supported the store manager in day to day operations
- Provided and ensured quality customer service
- Created energy and excitement as it relates to the product and brand
- Lead by example by providing motivation and showing leadership
- Responsible for recruiting, training, daily rallies, new merchandise floor sets
- Conducted audits, employee performance reviews, payroll, daily reports
- Provided and ensured quality customer service.
ACCOUNT EXECUTIVE
USER FRIENDLY PHONE BOOK
11.2007 - 04.2009
- Delivered top marketing and advertising solutions and strategies to small businesses
- Prospect and insure new accounts
- Provide marketing solutions that deliver proven and trackable return on investment
- Attended local events to network to obtain potential business leads
- Verbal and written communication skills
- Provided sample marketing ideas/artwork to clients
- Worked one on one to build strong lasting relationships.
INSIDE SALES ACCOUNT EXECUTIVE
DESERT PAGES TRANSWESTERN
01.2001 - 05.2004
- PUBLISHING
- Delivered top marketing and advertising solutions and strategies to small businesses
- Prospect and insure new accounts
- Provide marketing solutions that deliver proven and trackable return on investment
- Attended local events to network to obtain potential business leads
- Verbal and written communication skills
- Provided sample marketing ideas/artwork to clients
- Worked one on one to build strong lasting relationships
- Recognition
- Awarded Most Valuable Player by the sales team and management to recognize my enthusiasm, participation and hard work at the successful close of the 2003 Desert Pages Phone Book.
Education
Mira Mesa Community College
San Diego, CAReal Estate Licensing
Western School Real Estate
San Diego, CAHigh School Diploma -
Beaumont High School
Beaumont, CA06.1980
Skills
- Excellent customer service skills
- Attention to detail
- Active listening skills
- Positive attitude
- MS Word, Excel, PowerPoint, Windows
- XP
Timeline
ESCROW ASSISTANT
MENIFEE VALLEY ESCROW, INC
12.2020 - 03.2022
TASTING ROOM MANAGER
HARD ROW TO HOE VINEYARD
12.2017 - 08.2020
ASSISTANT STORE MANAGER & SALES ASSOCIATE, COACH
02.2010 - 04.2015
ACCOUNT EXECUTIVE
USER FRIENDLY PHONE BOOK
11.2007 - 04.2009
INSIDE SALES ACCOUNT EXECUTIVE
DESERT PAGES TRANSWESTERN
01.2001 - 05.2004
REALTOR
12.1986 - 11.2020
Mira Mesa Community College
Real Estate Licensing
Western School Real Estate
High School Diploma -
Beaumont High School
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