Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lani Rico

South Houston,TX

Summary

Flexible hard worker ready to learn and contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

6
6
years of professional experience

Work History

Brand Ambassador

Newscope Marketing
03.2022 - Current
  • Developed and executed brand awareness campaigns to increase customer engagement.
  • Organized promotional events to introduce new products and services to the public.
  • Engaged customers through social media platforms to create a sense of community around the brand.
  • Gathered customer feedback for product development purposes.

Sales Assistant

Allstate Corp
08.2021 - 03.2022
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.

Assistant Manager

Cash Store
10.2020 - 01.2021
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Leasing Agent

Mosaic Residential
04.2019 - 01.2021
  • Greeted visitors and provided them with assistance.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.

Education

Associate of Science - Psychology

San Jacinto College District
Pasadena, TX
05-2023

Skills

  • Customer Engagement
  • Promotional Awareness
  • Client Experience Management
  • Brand Awareness
  • Social Media Expertise
  • Customer Relations
  • Social Media Marketing
  • Sales

Timeline

Brand Ambassador

Newscope Marketing
03.2022 - Current

Sales Assistant

Allstate Corp
08.2021 - 03.2022

Assistant Manager

Cash Store
10.2020 - 01.2021

Leasing Agent

Mosaic Residential
04.2019 - 01.2021

Associate of Science - Psychology

San Jacinto College District

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Lani Rico