LaNia A. Drone
New Albany,IN
Summary
Enthusiastic Training and Sales Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Having great organizational skills, expert computing skills, and training in technology. Motivated to learn, grow and excel in Talent Development.
Overview
10
10
years of professional experience
Work History
Pick/Stage Learning Ambassador
Amazon- DKY1
Louisville, KY
09.2019 - Current
- Train new hires and current amazon associates in safety, pick, and stage procedures. Ensure associates have theproper tools and equipment required to complete the day to day tasks successfully and safely.
- Successfully conducted new hire training class of 3 associates.
Chromebook Training and Sales
Premium Retail Services
Louisville, KY
02.2018 - Current
- Conducted Chromebook training to retail associates and managers across Best Buy’s in Louisville, Kentucky/Southern Indiana
- Created curricula, instructions, documents and written tests for various types of training courses.
- Coordinated administrative functions were necessary to deliver and document training programs.
- Assisted in analyzing and assessing training and development needs for departments and individuals.
Google Experience Training and Sales Specialist
Premium Retail Services
Louisville, KY
05.2016 - 02.2018
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Motivated and trained over 50 team members to meet and exceed sales goals through positive reinforcement.
- Educated customers about product features and benefits to aid in selecting the best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Helped conduct several training events in the area including two that hosted over 100 associates.
Education
High School Diploma -
Madisonville North Hopkins High School
Madisonville, KY06.2011
Skills
- Administrative support
- Employee training and development
- Team building
- Troubleshooting
- Performance improvement
- Relationship builder
- Teamwork/ Collaboration
- Teaching
- Presentation skills
Timeline
Pick/Stage Learning Ambassador
Amazon- DKY1
09.2019 - Current
Chromebook Training and Sales
Premium Retail Services
02.2018 - Current
Google Experience Training and Sales Specialist
Premium Retail Services
05.2016 - 02.2018
High School Diploma -
Madisonville North Hopkins High School