LaNia Pauling
Newport News,VA
Summary
Motivated and enthusiastic college student seeking a service industry position where I can utilize my excellent communication skills, friendly demeanor, and problem-solving abilities to provide exceptional service to customers. Eager to contribute to a positive customer experience and develop valuable professional skills in a dynamic and fast paced environment.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Busch Gardens Williamsburg
Williamsburg, VA
03.2021 - 08.2023
- Performed daily opening and closing procedures for the register area.
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Education
Old Dominion University - Graphic Design
Old Dominion University
Norfolk, VA03.2024
Stockton University - Graphic Design
Stockton University
Absecon, NJ12.2023
High School Diploma -
Kecoughtan High School
Hampton, VA06.2023
Skills
- Proficient in Microsoft
- Adaptability and Dependability
- Positive Attitude
- Team Leadership
- Customer Service
- Flexible Schedule
- Cash Handling
- Safety Rules
- Retail Merchandising
- Opening and Closing Procedures
Custom
- James Burnley Sr., 757-374-0500, Panera Bread Bakery Manager
- Dr. Winston Odom, 757-647-5180, Education Consultants, INC.
Custom
- Creating art
- Artist - specializing in sketching.
Timeline
Cashier Team Lead
Busch Gardens Williamsburg
03.2021 - 08.2023
Old Dominion University - Graphic Design
Old Dominion University
Stockton University - Graphic Design
Stockton University
High School Diploma -
Kecoughtan High School