Lanie Coan

• Enhanced sales performance by combining product knowledge with relationship building.
• Demonstrated versatility across sales, creative, and customer engagement roles.
• Managed Instagram and TikTok strategies to produce contemporary, on-brand content.
• Balanced creative direction with stakeholder input across various management styles.
• Developed short-form videos, captions, and engagement strategies to modernize brand presence.
• Collaborated closely with ownership while maintaining professional boundaries.

• Supported over 50 artists in a diverse environment showcasing paintings, sculptures, jewelry, and books.
• Researched artists and market trends to inform client recommendations.
• Established a welcoming atmosphere for visitors and collectors.
• Cultivated relationships with collectors to enhance engagement and sales.

• Supported over 100 hospitality projects in Arizona and New Mexico, generating $1.5 million in sales.
• Managed account portfolios to enhance customer satisfaction and ensure timely service delivery.
• Developed client relationships through consistent communication and follow-ups.
• Completed six-month sales academy focused on client engagement and product knowledge.
• Applied expertise in commercial flooring process, from specification through installation support.

Executed classic and contemporary cocktails in high-end dining establishment.

• Maintained impeccable bar presentation while adhering to luxury service standards.
• Provided knowledgeable recommendations on spirits, wines, and cocktail pairings.
• Fostered loyalty among clientele through memorable guest interactions.
• Assisted in training new bartenders on drink recipes and service expectations.

• Successfully managed inventory levels and ordered supplies as needed.
• Collaborated with kitchen staff to ensure timely service for patrons.
• Processed transactions accurately at bar register, maintaining cash handling standards.
• Greeted customers, delivering excellent customer service consistently.
• Cultivated strong working relationships with colleagues through effective communication.
• Worked across central Florida, supporting a variety of events.

• Crafted unique cocktails using fresh ingredients and innovative techniques.
• Provided exceptional customer service in a high-energy bar environment.
• Collaborated with team members to create seasonal drink menus and specials.