Experienced healthcare professional with a strong background in case management, Medicaid eligibility, and healthcare coordination. Skilled in navigating complex insurance systems, managing referrals, and securing service authorizations for diverse patient needs. Proficient in utilizing state databases and Electronic Medical Record (EMR) systems to ensure compliance and optimize service delivery. Known for exceptional patient advocacy, regulatory compliance expertise, and a commitment to improving patient outcomes. Adept at collaborating with interdisciplinary teams and leading processes to drive efficiency and quality care.