La'Nijeah Smith

· Opening/closing cases in the Tracker and Odyssey Case Management systems

· Creating physical files

· Monitor and respond to emails sent to DA Records email

· Research difficult to find and old dispositions.

· Process State Court Transfers

• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant services.
• Maintained confidentiality by adhering to strict state guidelines when handling sensitive information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.

• Telephones; greets customers and visitors; communicates with the general public, attorneys, court personnel, and various local officials
• Receives and date stamps court-related and legal documents such as pleadings, motions, etc.; reviews, verifies, and records required information; enters information into department databases; updates database information; makes copies and distributes to appropriate parties; maintains copies in department manual files
• Maintains files on department correspondence, program records, legal documents, etc
• Attend weekly hearings such as; calendar calls, plea calendars, jury trials, motion calendars, and arraignments

• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Contacted clients to schedule appointments and discuss progress of cases.
• Filed legal documents promptly and accurately with local, state and federal courts.
• Communicated pertinent information to clients via phone, email, and mail.

• Assist in increasing business efficiency and profitability with recommended process optimizations
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Count money and make deposits.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.

• Developed policy proposals that address real-world issues, work with coalitions, and plan and execute advocacy strategy
• Developed unique research into the health effects of postpartum care in Black women.
• Edited papers for submission to prestigious academic and industry journals.
• Collaborated with Legal professionals to advance research and gain deeper understanding of topics.